[Bug 1409185] Re: File Roller help is missing in Lubuntu: "Could not display help, the specified location is not supported"

Chris Guiver guiverc at gmail.com
Sun Jul 14 03:33:32 UTC 2019


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** Changed in: lubuntu-meta (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: language-selector (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: file-roller (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: hundredpapercuts
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1409185

Title:
  File Roller help is missing in Lubuntu: "Could not display help, the
  specified location is not supported"

Status in One Hundred Papercuts:
  Incomplete
Status in file-roller package in Ubuntu:
  Incomplete
Status in language-selector package in Ubuntu:
  Incomplete
Status in lubuntu-meta package in Ubuntu:
  Incomplete

Bug description:
  In a Lubuntu Vivid daily Live Session test (20150109), I tried to
  access the Help section in file-roller and got the following error
  message:

  Could not display help
  The specified location is not supported

  Steps to reproduce
  1.Boot Lubuntu Vivid live session on USB
  2.Open Accessories > "Archive Manager"
  3.In main menu, select "Help" > "Contents" (OR press F1) 

  Expected results: to access the help section for file-roller.

  Actual results: A dialog appears and shows "Could not display help"

  Workaround:
  Install yelp.

  Versions affected: Vivid (Live Session), Vivid (installed)

  lsb_release -rd:
  Description:	Ubuntu Vivid Vervet (development branch)
  Release:	15.04

  (Actually Lubuntu)

  apt-cache policy file-roller:
  file-roller:
    Installed: 3.14.2-0ubuntu1
    Candidate: 3.14.2-0ubuntu1
    Version table:
   *** 3.14.2-0ubuntu1 0
          500 http://archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
          100 /var/lib/dpkg/status

  Hardware profile: https://gist.github.com/e4e4d9d3e41ccf5c27c7

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: file-roller 3.14.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.18.0-8.9-generic 3.18.1
  Uname: Linux 3.18.0-8-generic x86_64
  ApportVersion: 2.15.1-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.347
  CurrentDesktop: LXDE
  Date: Sat Jan 10 01:45:39 2015
  LiveMediaBuild: Lubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150109)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: file-roller
  UpgradeStatus: No upgrade log present (probably fresh install)

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