[Bug 1837017] Re: Was installing ubuntu and the installer just crashed. Trying to install it on a Alienware M14x

Ubuntu Foundations Team Bug Bot 1837017 at bugs.launchpad.net
Thu Jul 18 08:19:14 UTC 2019


Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your log files attached to this bug report it
seems that there is a problem with your installation media (CD/DVD).
You can verify the integrity of the Ubuntu ISO files you downloaded by
following the instructions at
https://help.ubuntu.com/community/HowToMD5SUM.  You might also retry
your installation with new media.  In the event that is is not in fact
an error with your installation media please set the bug's status back
to New.  Thanks and good luck!

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

** Tags added: ident-mismatch

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https://bugs.launchpad.net/bugs/1837017

Title:
  Was installing ubuntu and the installer just crashed. Trying to
  install it on a Alienware M14x

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  Trying to install it on a Alienware M14x and at around the
  "configuring hardware" part of the installation the installer crashed.
  Was expecting for Ubuntu to install and then reboot so i can start
  using my laptop again but the installer crashed

  Description:	Ubuntu 18.04.2 LTS
  Release:	18.04

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubiquity 18.04.14.12
  ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CasperVersion: 1.394
  Date: Thu Jul 18 00:38:59 2019
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid initrd=/casper/initrd quiet splash --- BOOT_IMAGE=/casper/vmlinuz
  LiveMediaBuild: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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