[Bug 1837754] Re: The upgrade has left the recorded Ubuntu version unchanged

[Brian Murray]

Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We understand the difficulties you
are facing, but it is better to raise problems you are having in the
support tracker at https://answers.launchpad.net/ubuntu if you are
uncertain if they are bugs. You can also find help posting your problem
in the support forum of your local Ubuntu's community
http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on
reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+question/682322

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https://bugs.launchpad.net/bugs/1837754

Title:
  The upgrade has left the recorded Ubuntu version unchanged

Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  The upgrade was said to be from Ubuntu 18 to Ubuntu 20.

  During the Upgrade the screensaver changed and I assumed that all was
  well. Today I was prompted to backup and found that my normal
  automatic back up was not working and needed to be changed from disk
  to Google cloud.

  Trying to avoid this I got lost but found that the System summary was still showing Ubuntu 18.
  I am now being prompted to upgrade to Ubuntu 19.

  Is it safe to attempt to upgrade to 19 ??

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: ubuntu-release-upgrader-core 1:18.10.11.9
  ProcVersionSignature: Ubuntu 4.18.0-25.26-generic 4.18.20
  Uname: Linux 4.18.0-25-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13.4
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jul 24 16:07:30 2019
  InstallationDate: Installed on 2019-02-22 (151 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: Upgraded to cosmic on 2019-07-17 (7 days ago)
  VarLogDistupgradeTermlog:
   
  mtime.conffile..etc.update-manager.release-upgrades: 2019-07-24T10:30:20.864020

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