[Bug 1831351] Re: Please provide option to continue bug report from different computer

Tom Reynolds 1831351 at bugs.launchpad.net
Thu Jun 6 16:31:16 UTC 2019


Thanks for explaning that it is possible to create a bug report on one
system, then manually copy it to another computer where the bug report
can then be submitted using ubuntu-bug.

This is not exactly as convenient as being able to run apport on one
system to gather debugging info, submit this to Launchpad (but not
create the bug, yet), then access the URL printed from another computer
which then allows for SSO authentication and bug submission from this
other computer. So a bit of a different use case, too.

But, yes, it is mostly nice-to-have - (not having reviewed the code) it
just seems like it should be easy to implement since this is what
ubuntu-bug already does when it is unable to create its GUI.

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https://bugs.launchpad.net/bugs/1831351

Title:
  Please provide option to continue bug report from different computer

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  There are some situations where it is desirable to gather debugging
  information on a system affected by a bug, but to login (to
  Launchpad/Ubuntu SSO) and complete editing this bug report from a
  different system.

  This is already implemented for situations where the affected system
  runs headless, i.e. servers without a graphical display. However, this
  should also be a user choice exposed as a command line option to
  ubuntu-bug (which, at least according to --help it currently is not).

  A common use case where this would be nice to have is testing software
  in a VM, but not wanting to expose Ubuntu SSO credentials to this VM
  (e.g. for security concerns). Another use case is a need to report a
  serious bug in the default web browser where this web browser is
  unable to access any websites.

  There is a workaround:
    DISPLAY= ubuntu-bug somepackage
  Unfortunately this means the debugging data collection phase will provide a text-only UI instead of the nicer / more user-friendly GTK one.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: apport 2.20.9-0ubuntu7.6
  ProcVersionSignature: Ubuntu 5.0.0-15.16~18.04.1-generic 5.0.6
  Uname: Linux 5.0.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun  2 01:24:07 2019
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.apport.crashdb.conf: 2019-01-17T11:47:59.939850

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