[Bug 1823639] Re: Facing problem with Xorg recently. [(EE) intel(0): Failed to claim DRM device.]

[Launchpad Bug Tracker]

[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no
activity for 60 days.]

** Changed in: xserver-xorg-video-intel (Ubuntu)
       Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to plymouth in Ubuntu.
https://bugs.launchpad.net/bugs/1823639

Title:
  Facing problem with Xorg recently. [(EE) intel(0): Failed to claim DRM
  device.]

Status in plymouth package in Ubuntu:
  Expired
Status in xserver-xorg-video-intel package in Ubuntu:
  Expired

Bug description:
  I am using Ubuntu 16.04 LTS

  Recently I have been facing problem with computer graphics.
  Sometimes while working, the system freezes and when the system resumes working a pop-up window appears stating that "An error occurred", and in the details of the error there is problem with Xorg.

  Today, after powering on the system, a message appeared saying:-
  "The system is running in low-graphics mode. You screen, graphics card, and input device settings could not be detected correctly. You will need to configure these yourself".
  Using a solution from askubuntu forum, I did the following:-

  1) Pressed Ctrl + Alt + F1
  2) Logged in with my credentials
  3) Ran the following commands: 
  $ sudo apt-get install --reinstall ubuntu-desktop
  $ sudo reboot

  This helped me open the system.

  Now, I checked whether the graphics driver is installed or not. So, I went to Settings > Software & Updates > Additional drivers.
  But, no driver is detected. 

  So, I guess that there no graphics driver installed on my system.

  After that, I tried the following solution, but the terminal says that
  requirement already satisfied:-

  https://askubuntu.com/a/183170

  Please help me resolve the issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3.1
  ProcVersionSignature: Ubuntu 4.4.0-145.171-generic 4.4.176
  Uname: Linux 4.4.0-145-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Apr  8 12:57:15 2019
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation HD Graphics [8086:1606] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Broadwell-U Integrated Graphics [1028:06c1]
  InstallationDate: Installed on 2017-08-30 (586 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  MachineType: Dell Inc. Vostro 3558
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-145-generic root=UUID=cb4d1c91-3742-4037-a99c-3a2a33b739a5 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/22/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0HRXD8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/22/2016:svnDellInc.:pnVostro3558:pvr01:rvnDellInc.:rn0HRXD8:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Vostro 3558
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.91-2~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.8
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
  xserver.bootTime: Mon Apr  8 12:44:33 2019
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1568 
   vendor                                     BOE
  xserver.version: 2:1.18.4-0ubuntu0.8

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1823639/+subscriptions