[Bug 1828773] Re: ubuntu system cant update

[Brian Murray]

Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We understand the difficulties you
are facing, but it is better to raise problems you are having in the
support tracker at https://answers.launchpad.net/ubuntu if you are
uncertain if they are bugs. You can also find help posting your problem
in the support forum of your local Ubuntu's community
http://loco.ubuntu.com/ or asking at http://askubuntu.com. For help on
reporting bugs, see https://help.ubuntu.com/community/ReportingBugs.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+question/680977

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https://bugs.launchpad.net/bugs/1828773

Title:
  ubuntu system cant update

Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  the ubuntu is not abl to update
  the message shown is an error pls help

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.26
  ProcVersionSignature: Ubuntu 4.15.0-46.49~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-46-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Mon May 13 12:18:23 2019
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2019-04-02 (41 days ago)
  InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.update-manager.release-upgrades: 2019-04-27T21:01:10.068076

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