[Bug 1851170] Re: GRUB2 version over 19 all bugs and don't want to start

[Chris Guiver]

Thank you for taking the time to report this issue and helping to make
Ubuntu better.

Examining the information you have given us, this reads more like a
request for support rather than a bug report.

You've tagged `ubuntu-release-upgrader` as your issue, not grub but it
looks like you installed 19.10 only recently & haven't used `do-release-
upgrade` to move to a later release (20.04) so how does ubuntu-release-
upgrader apply?


We understand the difficulties you are facing, but it is better to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs.

This bug report can be converted to a question (which is aimed at
support). You can also find help with your problem in the support forum
of your local Ubuntu community http://loco.ubuntu.com/ or asking at
https://askubuntu.com or https://ubuntuforums.org, or for more support
options please look at https://discourse.ubuntu.com/t/community-
support/709

I've marked this bug incomplete as normal support steps don't appear to
have been tried, or evidence of them hasn't been provided. If you
believe I'm in error, or can provide additional detail of steps done,
please change status back to "New" and leave comment, or additional
information as to what was attempted.  Note: the package could be
changed to `grub2` but I'm unsure to what packages you're referring with
the .32/.19 references given you've tagged ubuntu-release-upgrader
(1:19.10.15)

Thanks again for helping make Ubuntu better.

For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1851170

Title:
  GRUB2 version over 19 all bugs and don't want to start

Status in ubuntu-release-upgrader package in Ubuntu:
  Incomplete

Bug description:
  GRUB 2 does not want to start the last version upgraded .32
  Only an old version is capable to start with the current version .19 and from a Manuel selection
  If I suppress the new package with an online command then the GRUB2 does want to start the old version  19 only there available and the .19 which heritages the last bug and does not start

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubuntu-release-upgrader-core 1:19.10.15
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Nov  3 21:24:20 2019
  InstallationDate: Installed on 2019-11-01 (1 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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