[Bug 1850986] Re: many problems:
Kai-Heng Feng
kai.heng.feng at canonical.com
Fri Nov 8 07:12:18 UTC 2019
** Also affects: apport (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1850986
Title:
many problems:
Status in apport package in Ubuntu:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
1st Neither
ubuntu-bug linux nor sudo ubuntu-bug linux
sudo cat /proc/version_signature > version.log
sudo lspci -vnvn > lspci-vnvn.log
work!
2 Bug reporting is so hard!
3 Cannot find bug reporting section for Linuxmint so as to empart to
Ubuntu that the problem is with the Kernels and not the drivers.
4. The bug is with 4K monitors and the Linuxmint OS is continuously
trying to load drivers for the screen. Constantly failing.
I would gladly report the bug properly if I knew how to. As information is so vague I can't help.
Remember that if a novice can't find what he is looking for to fix a bug then there is a guarantee that the novice will never use that system again. Not all users are able to understand all commands if they are not in use every day. That is the case with me. Sadly, I want to use the system but the system is failing it's novices. It's not the fault of the novice if he/she cannot find the relevant information as there is seriously way too much information on any given subject out there. Deciphering it is a minefield of displeasure.
Pity ain't it! That is why people are giving up computers.
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