[Bug 1847341] Re: plymouth-theme-spinner doesn't show Acer logo on boot but an older version of regular Ubuntu boot screen

[Sebastien Bacher]

Thank you for your bug report. We need to improve the plymouth apport
hook since it seems to no be including the journal log nor the video
card informations by default.

>From the report though the nvidia kernel driver is loaded, could you
give details on your video configuration? As stated on the discourse
topic the flickerfree boot only works on recent intel cards and nvidia
isn't supported at the moment so it would be a known issue if you are
using a nvidia card...

** Changed in: plymouth (Ubuntu)
   Importance: Undecided => Low

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Title:
  plymouth-theme-spinner doesn't show Acer logo on boot but an older
  version of regular Ubuntu boot screen

Status in plymouth package in Ubuntu:
  New

Bug description:
  I'm using Acer A515-51G. Installing plymouth-theme-spinner causes the
  regular Ubuntu boot screen to be replaced with one that is the same
  color, but the font looks older and smaller. On shutdown however i see
  the Acer logo and the spinning circle, but there is no little Ubuntu
  logo in the bottom below the spinner.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: plymouth 0.9.4git20190712-0ubuntu3
  ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
  Uname: Linux 5.3.0-13-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu7
  Architecture: amd64
  Date: Tue Oct  8 22:59:01 2019
  DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
  InstallationDate: Installed on 2019-07-23 (76 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b5f7 Chicony Electronics Co., Ltd HD WebCam
   Bus 001 Device 003: ID 8087:0aa7 Intel Corp. 
   Bus 001 Device 002: ID 0000:0538   USB OPTICAL MOUSE
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire A515-51G
  ProcCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: plymouth
  TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  UpgradeStatus: Upgraded to eoan on 2019-09-27 (10 days ago)
  dmi.bios.date: 01/03/2019
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.02
  dmi.board.asset.tag: Type2 - Board Serial Number
  dmi.board.name: Charmander_KL
  dmi.board.vendor: KBL
  dmi.board.version: V2.02
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.02
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.02:bd01/03/2019:svnAcer:pnAspireA515-51G:pvrV2.02:rvnKBL:rnCharmander_KL:rvrV2.02:cvnAcer:ct10:cvrV2.02:
  dmi.product.family: Aspire 5
  dmi.product.name: Aspire A515-51G
  dmi.product.sku: 0000000000000000
  dmi.product.version: V2.02
  dmi.sys.vendor: Acer

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