[Bug 1818188] Re: Failed to install guest OS with ubuntu-19.04-server-amd64.iso(daily build 2.25) in ESXi with AMD CPU.

Joshua Powers josh.powers at canonical.com
Thu Oct 10 22:12:25 UTC 2019


My apologies I got my bugs mixed up. Yes, this is the normal installer,
not subiquity. Again without having access to the hardware or additional
logs this is going to be difficult to triage.

I see above that you tried a variety of hardware configurations in the
VM and found that increasing the number of vCPUs can ensure the success
of the install?

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Title:
  Failed to install guest OS with ubuntu-19.04-server-amd64.iso(daily
  build 2.25) in ESXi with AMD CPU.

Status in debian-installer package in Ubuntu:
  Confirmed
Status in install-package package in Ubuntu:
  Confirmed

Bug description:
  Failed to install guestOS with ubuntu-19.04-server-amd64.iso(daily
  build 2.25) in ESXi with AMD CPU. We get continuous flash in the the
  process “Select a language” of early install stage.

  Please check the attached screenshot picture. 
  No this issue in ESXi with intel CPU. 

  The comment from dev Nick Shi in VMware:
    Native install on AMD physical machine (HP DL385) did not allow to open the screen either
  You can get more detail on vmware bugzilla:
    https://bugzilla.eng.vmware.com/show_bug.cgi?id=2297183

  
  So hit the issue not only in ESXi with AMD CPU but also physical machine with AMD CPU.

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