[Bug 1844805] Re: virtualbox, virtualbox-dkms, virtualbox-qt fail during upgrade from 19.04 to 19.10

[Jonathan Kamens]

Wow, Gianfranco.

As someone who works on Debian / Ubuntu would it not be preferable for
you to make at least a modicum of effort to route an issue like this to
the appropriate people rather than merely repeatedly trying to close the
bug report?

In the short time since 19.10 was officially released this bug has been
reported by 11 people.

It's a SIGNIFICANT ISSUE. Rather than engaging in a petty pissing match
about whose fault the problem is, can you maybe help get it routed to
the people who might be able to fix it?

And how is it a kernel issue when the problem is that the virtualbox
module code shipped in 19.10 that dkms is trying to compile isn't
compatible with the old kernel?

** Also affects: ubuntu-release-upgrader (Ubuntu)
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1844805

Title:
  virtualbox, virtualbox-dkms, virtualbox-qt fail during upgrade from
  19.04 to 19.10

Status in ubuntu-release-upgrader package in Ubuntu:
  New
Status in virtualbox package in Ubuntu:
  Invalid

Bug description:
  I upgraded this morning from 19.04 to 19.10 with `do-release-upgrade
  -d` and the upgrade reported that virtualbox, virtualbox-qt, and
  virtualbox-dkms encountered problems during the upgrade.

  I uninstalled and reinstalled them after rebooting and saw this:

  ```
  ERROR (dkms apport): kernel package linux-headers-5.0.0-29-generic is not supported
  Error! Bad return status for module build on kernel: 5.0.0-29-generic (x86_64)
  Consult /var/lib/dkms/virtualbox/6.0.12/build/make.log for more information.
  ```

  I think this means the version of virtualbox in 19.10 doesn't want to
  compile against a 19.04 kernel?

  The problem with this, of course, is that everyone who upgrades from
  19.04 to 19.10 is going to have a 19.04 kernel installed during the
  upgrade (and afterward, since one old kernel is saved), so the upgrade
  will fail for everyone with virtualbox installed. I think this needs
  to be fixed?

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: virtualbox (not installed)
  ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
  Uname: Linux 5.3.0-10-generic x86_64
  ApportVersion: 2.20.11-0ubuntu7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep 20 10:47:44 2019
  InstallationDate: Installed on 2019-09-12 (7 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  SourcePackage: virtualbox
  UpgradeStatus: Upgraded to eoan on 2019-09-20 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1844805/+subscriptions