[Bug 1866852] Re: System Display black screen on reboot or after a clean shutdown with USB-C Dock Monitor
Matthieu Clemenceau
1866852 at bugs.launchpad.net
Tue Apr 7 22:19:01 UTC 2020
After removing all devices plugged in one by one, Issue seems to be
caused by my USB dongle needed for my wireless keyboard and mouse...
I've seen report online see below
https://askubuntu.com/questions/884199/grub-freezes-when-logitech-unifying-receiver-plugged-in
https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Linux-Spectre-x360-13-late-2019-does-not-work-with-Linux/td-p/7316977
Those two reports seem limited to my hardware, could be HP BIOS.
the recommended workaround is to enable Legacy Mode which isn't
acceptable for me since it requires to disable Secure Boot.
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https://bugs.launchpad.net/bugs/1866852
Title:
System Display black screen on reboot or after a clean shutdown with
USB-C Dock Monitor
Status in grub2 package in Ubuntu:
New
Status in linux package in Ubuntu:
Invalid
Bug description:
I'm running focal devel and the latest kernel (see proc version below)
Linux version 5.4.0-18-generic (buildd at lgw01-amd64-034) (gcc version
9.2.1 20200306 (Ubuntu 9.2.1-31ubuntu3)) #22-Ubuntu SMP Sat Mar 7
18:13:06 UTC 2020
Dock Monitor is supported very well with multiple usb devices plugged
on the monitor.
However on reboot I face a black screen with no ability to enter my FDE password.
Both my Laptop screen and the attached usb-c display nothing
I have to hard power off and reboot without the USB-C monitor plugged in.
Otherwise A reboot cycle with the usb-c unplugged works perfectly.
Also I tried to run ubuntu-bug linux or ubuntu-bug linux-image-generic without success. I would be happy to provide much more debugging information. I will attach then to the launchpad Bug #
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: mclemenceau 2988 F.... pulseaudio
/dev/snd/controlC0: mclemenceau 2988 F.... pulseaudio
/dev/snd/controlC1: mclemenceau 2988 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-01-05 (64 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: HP HP Spectre x360 Convertible 13-ae0xx
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-18-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-18.22-generic 5.4.24
RelatedPackageVersions:
linux-restricted-modules-5.4.0-18-generic N/A
linux-backports-modules-5.4.0-18-generic N/A
linux-firmware 1.186
Tags: focal
Uname: Linux 5.4.0-18-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-01-23 (47 days ago)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/14/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 83B9
dmi.board.vendor: HP
dmi.board.version: 56.41
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.21:bd06/14/2018:svnHP:pnHPSpectrex360Convertible13-ae0xx:pvr:rvnHP:rn83B9:rvr56.41:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 13-ae0xx
dmi.product.sku: 2TV18AS#ABA
dmi.sys.vendor: HP
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