[Bug 1778896] Re: The message for a package manager bug is unreadable and not understandable

Sam Weston 1778896 at bugs.launchpad.net
Fri Apr 10 13:30:15 UTC 2020


This is still a problem on Focal. See attached screenshot. Triggered by
me running apt dist-upgrade in a terminal, I guess while update-manager
was also up to something in the background.

If someone can forward me to the source code I'll happily have a go at
fixing it, but I can't find this message in the update-manager launchpad
git repository. :(

** Attachment added: "Screenshot from 2020-04-10 14-11-47.png"
   https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1778896/+attachment/5351368/+files/Screenshot%20from%202020-04-10%2014-11-47.png

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https://bugs.launchpad.net/bugs/1778896

Title:
  The message for a package manager bug is unreadable and not
  understandable

Status in One Hundred Papercuts:
  New
Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
  In my notification bar, there was a big red "No entry" sign. Clicking
  on this revealed an error message about "package manager". See the
  image.

  1. The main text is sort of greyed-out, making it look like it should
  be ignored. Being grey also makes it hard to read.

  2. The text says

  "An error occurred, please run Package Manager from the right click
  menu, or apt-get in a terminal to see what is wrong. The error message
  was: [long error message here]. This usually means that your installed
  packages have unmet dependencies".

  3. What is "the right click menu"? I couldn't find one. I couldn't
  find anything anywhere called "Package Manager". I'm sure the person
  who wrote this knew, but you shouldn't assume anyone knows what this
  mean.

  4. Just saying "run apt-get" is NOT HELPFUL. (In fact apt-get crashed
  because of the error being reported, but that is a different issue).
  You need to give the EXACT COMMAND that needs to be run, which is, I
  think, "sudo apt-get -f update".

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