[Bug 1872227] [NEW] Ubuntu bugs cannot be reported because of obsolete package versions, but everything is up-to-date

[Lyubomir Parvanov]

Public bug reported:

I had at least two or three crashes, and they cannot be submitted
because some "obsolete package versions" have been found. However, under
my update settings every update source is activated, and there are no
updates (i checked ASAP after the crash report). I reported it here
because there was no section for "updates" in "Find right package" on
Ubuntu wiki. This bug might be very dangerous if it is experiences on
many machines - other bugs will be missing bug reports.

Ubuntu 19.10

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubuntu-release-upgrader-core 1:19.10.15.4
ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 11 21:35:19 2020
InstallationDate: Installed on 2020-02-08 (63 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade eoan

** Attachment added: "2020-04-11_21-19.png"
   https://bugs.launchpad.net/bugs/1872227/+attachment/5352049/+files/2020-04-11_21-19.png

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https://bugs.launchpad.net/bugs/1872227

Title:
  Ubuntu bugs cannot be reported because of obsolete package versions,
  but everything is up-to-date

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I had at least two or three crashes, and they cannot be submitted
  because some "obsolete package versions" have been found. However,
  under my update settings every update source is activated, and there
  are no updates (i checked ASAP after the crash report). I reported it
  here because there was no section for "updates" in "Find right
  package" on Ubuntu wiki. This bug might be very dangerous if it is
  experiences on many machines - other bugs will be missing bug reports.

  Ubuntu 19.10

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubuntu-release-upgrader-core 1:19.10.15.4
  ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
  Uname: Linux 5.3.0-46-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.8
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Apr 11 21:35:19 2020
  InstallationDate: Installed on 2020-02-08 (63 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)

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