[Bug 1858463] Re: Desktop freezing while SSD under heavy load
Guillaume Michaud
1858463 at bugs.launchpad.net
Mon Apr 20 18:55:27 UTC 2020
Still happening with 20.04
** Package changed: ubuntu-meta (Ubuntu) => linux (Ubuntu)
** Tags added: apport-collected focal
** Description changed:
Every time my SSD is under heavy writing load (e.g. copying large files
from a USB stick, or downloading an ISO from a fast website), the entire
Ubuntu (Gnome) desktop, including mouse pointer, freezes.
My computer is an Asus UX410UAK with a Micron 1100 SSD.
guillaume at massada:~$ sudo dmidecode | grep -i UX
Version: UX410UAK.308
Product Name: UX410UAK
Family: UX
Product Name: UX410UAK
guillaume at massada:~$ cat /proc/scsi/scsi
Attached devices:
Host: scsi2 Channel: 00 Id: 00 Lun: 00
Vendor: ATA Model: Micron_1100_MTFD Rev: A020
Type: Direct-Access ANSI SCSI revision: 05
This is a recurring problem, and has always been with this machine
(including previous kernel and Ubuntu versions, at least for the past 2
years).
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubuntu-desktop (not installed)
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Jan 6 18:20:01 2020
InstallationDate: Installed on 2018-07-28 (526 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-meta
UpgradeStatus: Upgraded to eoan on 2019-10-18 (80 days ago)
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: guillaume 1685 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: GNOME
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-04-11 (9 days ago)
+ InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200409)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 004: ID 8087:0a2b Intel Corp.
+ Bus 001 Device 003: ID 0bda:58d2 Realtek Semiconductor Corp. USB2.0 HD UVC WebCam
+ Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. UX410UAK
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=fr_FR.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-25-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.4.0-25.29-generic 5.4.30
+ RelatedPackageVersions:
+ linux-restricted-modules-5.4.0-25-generic N/A
+ linux-backports-modules-5.4.0-25-generic N/A
+ linux-firmware 1.187
+ Tags: focal wayland-session
+ Uname: Linux 5.4.0-25-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/17/2019
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: UX410UAK.312
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: UX410UAK
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX410UAK.312:bd04/17/2019:svnASUSTeKCOMPUTERINC.:pnUX410UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX410UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.family: ZenBook
+ dmi.product.name: UX410UAK
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
--
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https://bugs.launchpad.net/bugs/1858463
Title:
Desktop freezing while SSD under heavy load
Status in linux package in Ubuntu:
Confirmed
Bug description:
Every time my SSD is under heavy writing load (e.g. copying large
files from a USB stick, or downloading an ISO from a fast website),
the entire Ubuntu (Gnome) desktop, including mouse pointer, freezes.
My computer is an Asus UX410UAK with a Micron 1100 SSD.
guillaume at massada:~$ sudo dmidecode | grep -i UX
Version: UX410UAK.308
Product Name: UX410UAK
Family: UX
Product Name: UX410UAK
guillaume at massada:~$ cat /proc/scsi/scsi
Attached devices:
Host: scsi2 Channel: 00 Id: 00 Lun: 00
Vendor: ATA Model: Micron_1100_MTFD Rev: A020
Type: Direct-Access ANSI SCSI revision: 05
This is a recurring problem, and has always been with this machine
(including previous kernel and Ubuntu versions, at least for the past
2 years).
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubuntu-desktop (not installed)
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: GNOME
Date: Mon Jan 6 18:20:01 2020
InstallationDate: Installed on 2018-07-28 (526 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-meta
UpgradeStatus: Upgraded to eoan on 2019-10-18 (80 days ago)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: guillaume 1685 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-11 (9 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200409)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2b Intel Corp.
Bus 001 Device 003: ID 0bda:58d2 Realtek Semiconductor Corp. USB2.0 HD UVC WebCam
Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX410UAK
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-25-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-25.29-generic 5.4.30
RelatedPackageVersions:
linux-restricted-modules-5.4.0-25-generic N/A
linux-backports-modules-5.4.0-25-generic N/A
linux-firmware 1.187
Tags: focal wayland-session
Uname: Linux 5.4.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/17/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX410UAK.312
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX410UAK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX410UAK.312:bd04/17/2019:svnASUSTeKCOMPUTERINC.:pnUX410UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX410UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: UX410UAK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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