[Bug 1875895] Re: E-mail not working out of the box with Online Accounts

[Sebastien Bacher]

Thank you for your bug report, your post makes sense and describe some
known issues

* The fact that thunderbird doesn't integrate with the GNOME online
accounts is bug #1586678

* The gnome-software issue could have to do with the fact that you
installed another format than the deb?

* Changing back to use evolution by default is being discussed there
https://discourse.ubuntu.com/t/evolution-again-as-default-email-app-client/15457

** Package changed: ubiquity (Ubuntu) => thunderbird (Ubuntu)

** Changed in: thunderbird (Ubuntu)
   Importance: Undecided => Wishlist

** Changed in: thunderbird (Ubuntu)
       Status: New => Opinion

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https://bugs.launchpad.net/bugs/1875895

Title:
  E-mail not working out of the box with Online Accounts

Status in thunderbird package in Ubuntu:
  Opinion

Bug description:
  Hello,

  I've just did a clean install of Ubuntu 20.04.

  Post to the installation I've been asked to configure some credentials
  by the Online Accounts wizard, which I did with Gmail.

  Everything went well until I've tried to read my e-mail: Thunderbird
  was installed and not set automatically.

  Drive was reachable, Calendars too, but not e-mails.

  After some research I've found that Online Accounts works only with
  Evolution, which isn't installed by default.

  I've installed Evolution via Ubuntu Software and it worked!

  Then, I've tried to remove this useless Thunderbird client. I've
  started to look at Ubuntu Software and Thunderbird was proposed to be
  installed, even if it already was...

  I've installed it anyway, then uninstalled it.

  The original copy was still there!

  The only way for me to remove the built-in Thunderbird was with the following command line:
  sudo apt-get remove --auto-remove thunderbird

  From a end user perspective, I suggest to not install Thunderbird by
  default and add Evolution to the default install list.

  It will improve the first contact with Ubuntu for the end user.

  Thanks for your work anyway! It's pretty impressive of simplicity so
  far.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Apr 29 15:56:24 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  InstallationDate: Installed on 2020-04-28 (1 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: No upgrade log present (probably fresh install)

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