[Bug 1890035] [NEW] cant upgrade from 18.0.4 lts to 20 lts

[lord]

Public bug reported:

i anit a geek so am not going to say alot all i wanted was to upgrade my
lts to 20 lts but it says i need to a ppa purge tool to remove third
party softwares before it does so i dont understand why... oh and
another thing i keep getting the message of an system error on my ubuntu
so i thought a system upgrade will do away with it...

is there any way i can be helped?

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.38
ProcVersionSignature: Ubuntu 5.4.0-42.46~18.04.1-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
CrashDB: ubuntu
Date: Sun Aug  2 12:30:44 2020
InstallationDate: Installed on 2020-01-25 (189 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2020-08-02 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade third-party-packages

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https://bugs.launchpad.net/bugs/1890035

Title:
  cant upgrade from 18.0.4 lts to 20 lts

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  i anit a geek so am not going to say alot all i wanted was to upgrade
  my lts to 20 lts but it says i need to a ppa purge tool to remove
  third party softwares before it does so i dont understand why... oh
  and another thing i keep getting the message of an system error on my
  ubuntu so i thought a system upgrade will do away with it...

  is there any way i can be helped?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.38
  ProcVersionSignature: Ubuntu 5.4.0-42.46~18.04.1-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.15
  Architecture: amd64
  CrashDB: ubuntu
  Date: Sun Aug  2 12:30:44 2020
  InstallationDate: Installed on 2020-01-25 (189 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to bionic on 2020-08-02 (0 days ago)
  VarLogDistupgradeTermlog:

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