[Bug 1890959] Re: Unable to install Xubuntu from live USB

[Steve Langasek]

Reassigning to ubiquity, which is the installer code that's actually
running at the point of failure.

** Project changed: ubuntu-cdimage => ubiquity (Ubuntu)

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1890959

Title:
  Unable to install Xubuntu from live USB

Status in ubiquity package in Ubuntu:
  New

Bug description:
  I copied xubuntu-20.04.1-desktop-amd64.iso to a USB using usb-creator-
  gtk inside Lubuntu 18.04.5. I was able to boot into the Xubuntu live
  USB and run many of the applications. When I then installed Xubuntu,
  the process crashed every time during "copying files" after entering
  my name, username and password.

  The error message was about errors in CD/DVD (but checks at the live
  USB boot screen reported no errors) and suggested slowing down the
  write process (not possible with USB) or trying at a cooler
  temperature. The same problem occurred when I went straight to
  "Install Xubuntu" without "Try Xubuntu". The crash has been captured
  and the log files sent by Apport.

  I tried different USB drives and different versions of Ubuntu. These all produced the same error:
  xubuntu-20.04.1-desktop-amd64.iso
  xubuntu-20.04-desktop-amd64.iso
  ubuntu-20.04.1-desktop-amd64.iso

  Using the same USB drive, I was successful when installing these (so it was not because of a faulty USB drive):
  lubuntu-20.04.1-desktop-amd64.iso
  ubuntu-20.04.1-live-server-amd64.iso
  debian-10.5.0-amd64-xfce-CD-1.iso

  In the end, I found a workaround by using the "minimal CD" from
  "http://archive.ubuntu.com/ubuntu/dists/focal/main/installer-
  amd64/current/legacy-images/netboot/mini.iso" and select a full
  Xubuntu desktop during installation.

  Two comments:
  1. How can I locate the bug and help you investigate this? It was difficult to get any information when the system crashed in the middle of an installation (cannot use CTRL+ALT+T to get a terminal).
  2. Can a link to the "minimal CD" be placed at a more prominent place on your website? It was very difficult to find. A minimal CD is also a useful strategy for older computers.

  Thank you for your help.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1890959/+subscriptions