[Bug 1908322] Re: Dell WD19 upgrade issue

[Mario Limonciello]

** Changed in: fwupd (Ubuntu)
       Status: New => Invalid

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Title:
  Dell WD19 upgrade issue

Status in fwupd package in Ubuntu:
  Invalid
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm running 20.04 and got the alert there was a FW update pending, so
  I ran it but it's failing:

   
  ➜ sudo fwupdmgr update --force -y          
  Upgrade available for Thunderbolt controller in Dell dock from 40.00 to 43.00
  Downloading 43.00 for Thunderbolt controller in Dell dock...
  Decompressing…           [***************************************]
  Authenticating…          [***************************************]
  Updating Thunderbolt controller in Dell dock…                    ]
  Writing…                 [***************************************]
  could not start thunderbolt device upgrade: could not write to 'nvm_authenticate': Input/output error

  I have also logged this against upstream fwupd, but haven't got anywhere as yet (good for reference though): https://github.com/fwupd/fwupd/issues/2689
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.14
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-06-16 (182 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  Package: linux
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.8.0-33.36~20.04.1-generic 5.8.17
  Tags: third-party-packages focal
  Uname: Linux 5.8.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip kvm libvirt lpadmin lxd microk8s plugdev sambashare sudo
  _MarkForUpload: True
  mtime.conffile..etc.fwupd.daemon.conf: 2020-12-15T09:26:17.669606
  mtime.conffile..etc.fwupd.remotes.d.lvfs-testing.conf: 2020-12-15T09:24:32.782612
  mtime.conffile..etc.fwupd.remotes.d.lvfs.conf: 2020-12-15T09:24:32.842613

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