[Bug 1861795] [NEW] Not able to upgrade ubuntu when typed the command "sudo do-upgrade-release"

[Nakul]

Public bug reported:

I am currently using Ubuntu 16.04 LTS, and I tried to upgrade to latest
Ubuntu 18.04 LTS version using the command I mentioned. However I was
not able to do so, since I was getting following error "An unresolvable
problem occurred while calculating the upgrade.

This was likely caused by: 
* Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again. 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'."

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.29 [origin: unknown]
ProcVersionSignature: Ubuntu 4.15.0-76.86~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-76-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.21
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Tue Feb  4 16:45:03 2020
InstallationDate: Installed on 2019-01-18 (381 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to xenial on 2020-02-04 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade third-party-packages xenial

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1861795

Title:
  Not able to upgrade ubuntu when typed the command "sudo do-upgrade-
  release"

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I am currently using Ubuntu 16.04 LTS, and I tried to upgrade to
  latest Ubuntu 18.04 LTS version using the command I mentioned. However
  I was not able to do so, since I was getting following error "An
  unresolvable problem occurred while calculating the upgrade.

  This was likely caused by: 
  * Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again. 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal.If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'."

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.29 [origin: unknown]
  ProcVersionSignature: Ubuntu 4.15.0-76.86~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-76-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.21
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Tue Feb  4 16:45:03 2020
  InstallationDate: Installed on 2019-01-18 (381 days ago)
  InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64 (20180731)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to xenial on 2020-02-04 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1861795/+subscriptions