[Bug 1862717] [NEW] Automatic crash report bug reports opened in gedit rather than the browser

[Alex Murray]

Public bug reported:

If a crash report is triggered automatically (say from a program crash
etc) then the Apport UI pops up asking whether to report this - if I
choose to proceed, after about 30 seconds gedit pops up with a HTML
document showing 'OpenID transaction in progress' - which is the
login.launchpad.net openid page. Looking at the gedit document title
this shows the URL which should have got loaded by firefox - and so it
appears that gedit has been spawned instead of firefox to handle the
xdg-open call to report the bug.

>From journalctl I can see that it is root spawning this xdg-open call:

Feb 11 13:06:24 slate sudo[266010]:     root : TTY=unknown ; PWD=/root ;
USER=amurray ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus
; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source
/dleyna-core/+filebug/4bc4c494-4c77-11ea-b34a-
002481e7f48a?field.title=package+libdleyna-
core-1.0-5+%28not+installed%29+failed+to+install%2Fupgrade%3A+trying+to+overwrite+%27%2Fusr%2Flib%2Fx86_64
-linux-gnu%2Flibdleyna-core-1.0.so.5.0.0%27%2C+which+is+also+in+package
+libdleyna-core-1.0-3%3Aamd64+0.6.0-1

And so I wonder if it is something to do with root's configuration for
preferred applications (or not...)

This does not occur when running ubuntu-bug from a terminal (since I
assume in this case, the xdg-open call ends up coming from the users'
own session).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: apport 2.20.11-0ubuntu16
ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8
Uname: Linux 5.4.0-12-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportLog:
 
ApportVersion: 2.20.11-0ubuntu16
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 11 13:34:42 2020
InstallationDate: Installed on 2019-11-18 (84 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to focal on 2020-01-22 (19 days ago)

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "gedit with the crash report"
   https://bugs.launchpad.net/bugs/1862717/+attachment/5327200/+files/Screenshot%20from%202020-02-11%2013-42-40.png

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https://bugs.launchpad.net/bugs/1862717

Title:
  Automatic crash report bug reports opened in gedit rather than the
  browser

Status in apport package in Ubuntu:
  New

Bug description:
  If a crash report is triggered automatically (say from a program crash
  etc) then the Apport UI pops up asking whether to report this - if I
  choose to proceed, after about 30 seconds gedit pops up with a HTML
  document showing 'OpenID transaction in progress' - which is the
  login.launchpad.net openid page. Looking at the gedit document title
  this shows the URL which should have got loaded by firefox - and so it
  appears that gedit has been spawned instead of firefox to handle the
  xdg-open call to report the bug.

  From journalctl I can see that it is root spawning this xdg-open call:

  Feb 11 13:06:24 slate sudo[266010]:     root : TTY=unknown ; PWD=/root
  ; USER=amurray ;
  ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ;
  COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source
  /dleyna-core/+filebug/4bc4c494-4c77-11ea-b34a-
  002481e7f48a?field.title=package+libdleyna-
  core-1.0-5+%28not+installed%29+failed+to+install%2Fupgrade%3A+trying+to+overwrite+%27%2Fusr%2Flib%2Fx86_64
  -linux-gnu%2Flibdleyna-
  core-1.0.so.5.0.0%27%2C+which+is+also+in+package+libdleyna-
  core-1.0-3%3Aamd64+0.6.0-1

  And so I wonder if it is something to do with root's configuration for
  preferred applications (or not...)

  This does not occur when running ubuntu-bug from a terminal (since I
  assume in this case, the xdg-open call ends up coming from the users'
  own session).

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: apport 2.20.11-0ubuntu16
  ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8
  Uname: Linux 5.4.0-12-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportLog:
   
  ApportVersion: 2.20.11-0ubuntu16
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb 11 13:34:42 2020
  InstallationDate: Installed on 2019-11-18 (84 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to focal on 2020-01-22 (19 days ago)

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