[Bug 1861082] Re: ubuntu-bug doesn't know how to file bugs against snaps

[Brian Murray]

I think it's worth mentioning that 'ubuntu-bug git-ubuntu' does present
a dialog telling you that "it is about a snap published by canonical.
Contact them via https://bugs.launchpad.net/usd-importer/+filebug for
help". So apport does try to point you in the right direction.

You can see this code in apport/ui.py.

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https://bugs.launchpad.net/bugs/1861082

Title:
  ubuntu-bug doesn't know how to file bugs against snaps

Status in Snapcraft:
  New
Status in snapd:
  New
Status in Snap Store:
  New
Status in apport package in Ubuntu:
  Incomplete

Bug description:
  Hello, I had problems with subiquity in the focal live server install
  image. I tried to use 'ubuntu-bug subiquity' to report the bug, but
  ubuntu-bug apparently cannot file bug reports against snaps.

  This is frustrating that users need to know which portions of Ubuntu
  are delivered via debs, which portions are delivered by snaps, and try
  to find a way to report bugs correctly.

  ubuntu-bug should know how to report bugs for Canonical software.

  Thanks

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