[Bug 1851955] Re: ubuntu 19.10 boot installer failed

[Steve Langasek]

On Wed, Jan 08, 2020 at 09:30:29PM -0000, Ian Scott wrote:
> I can install Ubuntu 20.04 on this notebook as I have an ISO for this -
> runs fine in Virtualbox.

I'm sorry, are you running these commands on Ubuntu, or not?  I assumed it
was clear that I was looking for the output of these commands from Ubuntu.

In particular,

> I downloaded both .deb files and ran using gdebi - it reports "same
> version already installed" so I reinstalled anyway and then ran

efivar 34-1 is the version of this package in Ubuntu 18.04; so you should
not have seen this message if you were installing it on Ubuntu 19.10.

> sudo efibootmgr -o 0000,3000,0001,0002,2001; echo $?

> Output is

> Invalid BootOrder order entry value0000,3000,0001,0002,2001,2002

> efibootmgr: entry 2002 does not exist
> 8

The command you've quoted above doesn't list 2002 but your output does.  Did
you run the right command?

> As a thought Steve, is it possible for you to remotely access this
> notebook?

We are not set up for secure remote access to arbitrary users' computers,
no.

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https://bugs.launchpad.net/bugs/1851955

Title:
  ubuntu 19.10 boot installer failed

Status in efivar package in Ubuntu:
  New
Status in grub2 package in Ubuntu:
  New
Status in shim-signed package in Ubuntu:
  Incomplete

Bug description:
  Installed on an ENVY notebook, installation afiled at the end with no
  bootloader message

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubiquity 19.10.21
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  CasperVersion: 1.427
  Date: Sun Nov 10 08:32:41 2019
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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