[Bug 1859735] Re: I am trying to install on a surface pro 3. and it quits about 3/4 away thru.

[Chris Guiver]

Thank you for taking the time to report this issue and helping to make
Ubuntu better.

Jan 15 00:53:52 ubuntu kernel: [  146.529219] ata1.00: NCQ disabled due to excessive errors
Jan 15 00:53:52 ubuntu kernel: [  146.529222] ata1.00: exception Emask 0x0 SAct 0x8000000 SErr 0x50000 action 0x6 frozen
Jan 15 00:53:52 ubuntu kernel: [  146.529225] ata1: SError: { PHYRdyChg CommWake }
Jan 15 00:53:52 ubuntu kernel: [  146.529227] ata1.00: failed command: READ FPDMA QUEUED
Jan 15 00:53:52 ubuntu kernel: [  146.529230] ata1.00: cmd 60/b8:d8:68:c0:e7/00:00:0e:00:00/40 tag 27 ncq dma 94208 in
Jan 15 00:53:52 ubuntu kernel: [  146.529230]          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Jan 15 00:53:52 ubuntu kernel: [  146.529231] ata1.00: status: { DRDY }
Jan 15 00:53:52 ubuntu kernel: [  146.529234] ata1: hard resetting link
Jan 15 00:53:52 ubuntu kernel: [  146.843683] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Jan 15 00:53:52 ubuntu kernel: [  146.844733] ata1.00: configured for UDMA/133
Jan 15 00:53:52 ubuntu kernel: [  146.844759] ata1.00: device reported invalid CHS sector 0
Jan 15 00:53:52 ubuntu kernel: [  146.844767] sd 0:0:0:0: [sda] tag#27 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 00:53:52 ubuntu kernel: [  146.844769] sd 0:0:0:0: [sda] tag#27 Sense Key : Illegal Request [current] 
Jan 15 00:53:52 ubuntu kernel: [  146.844770] sd 0:0:0:0: [sda] tag#27 Add. Sense: Unaligned write command
Jan 15 00:53:52 ubuntu kernel: [  146.844772] sd 0:0:0:0: [sda] tag#27 CDB: Read(10) 28 00 0e e7 c0 68 00 00 b8 00
Jan 15 00:53:52 ubuntu kernel: [  146.844773] print_req_error: I/O error, dev sda, sector 250069096 flags 80700

I notice many drive issues, as such I suggest you validate the health of
your hardware (esp. disk by checking it's SMART status using `smartctl`,
`gnome-disks` or whichever tool you prefer), and possibly the integrity
of your partition table. If you're unfamiliar with these, I suggest
seeking looking up  refer to https://discourse.ubuntu.com/t/finding-
help/709

If the device is a SD card, or device without SMART logs & diagnostics
thus you'll need to test it using script or other means.

I've marked this bug as incomplete (due hardware issues), if you believe
I'm in error please leave a comment as to why, and you can return the
status to "New".


** Changed in: grub-installer (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1859735

Title:
  I am trying to install on a surface pro 3. and it quits about 3/4 away
  thru.

Status in grub-installer package in Ubuntu:
  Incomplete

Bug description:
  Installing on the 128 g sd card.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubiquity 18.04.14.12
  ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
  Uname: Linux 5.0.0-23-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  CasperVersion: 1.394
  Date: Tue Jan 14 18:17:29 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash ---
  LiveMediaBuild: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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