[Bug 1860504] Re: software-properties-gtk fails to launch via "Additional Drivers" or via terminal

[Sebastien Bacher]

What's the output of those commands?
$ dpkg -l | grep software-propoerties
$ debsums software-properties-common
(you might need to install debsums if the command is not available)

** Changed in: software-properties (Ubuntu)
   Importance: Undecided => Low

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Title:
  software-properties-gtk fails to launch via "Additional Drivers" or
  via terminal

Status in software-properties package in Ubuntu:
  Incomplete

Bug description:
  Issue present since reinstall of Ubuntu. Originally thought similar to
  (https://askubuntu.com/questions/789966/software-updates-crashes-and-
  will-not-open) but solutions did not work, even though terminal output
  (https://pastebin.com/FpD1MFC3) is highly similar.

  I have tested using a new user and the issue remains.

  1)
  Description:	Ubuntu 19.10
  Release:	19.10
  Linux version 5.3.0-26-generic (buildd at lgw01-amd64-013) (gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2))
  2)
  software-properties-gtk:
    Installed: 0.98.5
    Candidate: 0.98.5
    Version table:
   *** 0.98.5 500
          500 http://gb.archive.ubuntu.com/ubuntu eoan/main amd64 Packages
          500 http://gb.archive.ubuntu.com/ubuntu eoan/main i386 Packages
          100 /var/lib/dpkg/status
  3)
  Additional Drivers utility should launch when executing command "software-properties-gtk" with or without root.
  4)
  Long error fight between dbus and python3.

  A note on attempted solutions. Reinstalling dbus/dbus-x11 and
  following the noted askubuntu thread did not help.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: software-properties-gtk 0.98.5
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jan 22 03:48:12 2020
  InstallationDate: Installed on 2020-01-14 (8 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-properties
  UpgradeStatus: No upgrade log present (probably fresh install)

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