[Bug 1885423] Re: Attempt to upgrade to 20.04

[Clifton Williams]

I have managed to upgrade my computer from 19.10 to 20.04. On hindsight,
the fact that I could not sign into Snap should have indicated to me
that the system was not ready for an upgrade. The solution was to
uninstall Snap and Software using Terminal then reinstall them both
using  Gnome Software and Snap Store.  Signing into Snap unblocked the
system and allowed me to bring 19.10 to a state ready to be upgraded.
Using Terminal I was then able to go to 20.04.

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https://bugs.launchpad.net/bugs/1885423

Title:
  Attempt to upgrade to 20.04

Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
  The software updater keeps presenting the option to update to 20.04
  and each time I attempt it fails. Continued to ensure that 19.10 is
  fully update but it still does not update. Also tried using terminal
  commands to update.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-61-generic 5.3.0-61.55
  ProcVersionSignature: Ubuntu 5.3.0-61.55-generic 5.3.18
  Uname: Linux 5.3.0-61-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.9
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  laptop     2946 F.... pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jun 28 14:44:22 2020
  MachineType: Dell Inc. Latitude E4300
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-61-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-61-generic N/A
   linux-backports-modules-5.3.0-61-generic  N/A
   linux-firmware                            1.183.5
  SourcePackage: linux
  UpgradeStatus: Upgraded to eoan on 2020-06-28 (0 days ago)
  dmi.bios.date: 09/27/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A23
  dmi.board.name: 0D201R
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA23:bd09/27/2011:svnDellInc.:pnLatitudeE4300:pvr:rvnDellInc.:rn0D201R:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude E4300
  dmi.sys.vendor: Dell Inc.

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