[Bug 1335410] Re: Crash Reporter offers to report a problem, only to tell me that the problem cannot be reported because third party

Launchpad Bug Tracker 1335410 at bugs.launchpad.net
Tue May 5 06:46:58 UTC 2020


[Expired for apport (Ubuntu) because there has been no activity for 60
days.]

** Changed in: apport (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1335410

Title:
  Crash Reporter offers to report a problem, only to tell me that the
  problem cannot be reported because third party

Status in apport package in Ubuntu:
  Expired

Bug description:
  Something crashes.

  Observed behavior:
  A window pops up spontaneusly telling me that a problem was detected and offers me the option to "Report problem" (see first screenshot). If I do click Report problem, after wasting a few seconds collecting information for the report to be sent, a second window appears that says the problem cannot be reported because it belongs to a third-party package (whose name was already visible in the first popup).

  Expected:
  If you cannot report the problem, then don't offer me the option to do so.
  Only an informative message should appear saying that a program has crashed, which program, and with the option to show details, but there shouldn't exist a "send report" option whose only reult is to make the user waste time trying something that it known in advance to be impossible.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: apport 2.14.1-0ubuntu3.2
  ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
  Uname: Linux 3.13.0-30-generic x86_64
  ApportLog:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CrashReports:
   640:1000:110:26779720:2014-06-20 23:01:35.185835261 +0200:2014-06-20 23:01:57.545835840 +0200:/var/crash/_opt_google_chrome_chrome.1000.crash
   640:0:110:19789193:2014-06-20 23:01:45.137835519 +0200:2014-06-20 23:01:45.141835519 +0200:/var/crash/_usr_bin_Xorg.0.crash
   640:0:110:2507:2014-06-27 17:03:51.846314668 +0200:2014-06-27 17:03:52.846314668 +0200:/var/crash/virtualbox-4.3.0.crash
   600:106:110:0:2014-06-27 17:02:52.282317168 +0200:2014-06-27 17:02:52.282317168 +0200:/var/crash/virtualbox-4.3.0.uploaded
   644:0:110:0:2014-06-27 17:02:50.146317258 +0200:2014-06-27 17:02:50.146317258 +0200:/var/crash/virtualbox-4.3.0.upload
  CurrentDesktop: Unity
  Date: Sat Jun 28 13:13:54 2014
  InstallationDate: Installed on 2013-10-11 (259 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to trusty on 2014-05-24 (34 days ago)

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