[Bug 642631] Re: ubuntu-bug is buggy (ignores selection of problem)

[Launchpad Bug Tracker]

[Expired for apport (Ubuntu) because there has been no activity for 60
days.]

** Changed in: apport (Ubuntu)
       Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/642631

Title:
  ubuntu-bug is buggy (ignores selection of problem)

Status in apport package in Ubuntu:
  Expired

Bug description:
  Binary package hint: apport

  If you start ubuntu-bug with no argument (eg. package name or pid),
  ubuntu-bug asks you what kind of problem you are experiencing.

  If you select "other problem", the application for some reason assumes
  that you have an audio problem and starts asking questions about it:

  * "Sound problem with one or a few applications only"
  * "Recording does not work properly"

  ecc.

  At the same time it says it is "collecting problem information" in
  another window.

  If you press "Cancel" in this other window nothing happens.

  If you press "Cancel" in the window asking "what particular problem do
  you observe",  the bug reporting tool freezes.

  Having a buggy bug reporting tool is one of the best ways to make a user who is already experiencing a bug quite frustrated.
  Particularly because most users will then be scared about the warnings on the ubuntu site saying not to report bugs directly and to only use the bug reporting tool. So bugs about the bug reporting tool will never be transmitted to the bug site.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: apport 1.13.3-0ubuntu2
  ProcVersionSignature: Ubuntu 2.6.32-24.43-generic 2.6.32.15+drm33.5
  Uname: Linux 2.6.32-24-generic x86_64
  Architecture: amd64
  Date: Sun Sep 19 10:15:48 2010
  InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
  PackageArchitecture: all
  SourcePackage: apport

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/642631/+subscriptions