[Bug 998936] Re: apport-collect fails with "Package libreoffice not installed ..." even

[Launchpad Bug Tracker]

[Expired for apport (Ubuntu) because there has been no activity for 60
days.]

** Changed in: apport (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/998936

Title:
  apport-collect fails with "Package libreoffice not installed ..." even

Status in apport package in Ubuntu:
  Expired

Bug description:
  Scenario:

  I wanted to add some addition info to bug 998931 in case it was helpful to the libreoffice maintainers.
  The bug is reported against the libreoffice package (and does not appear to be specific to any particular libreoffice application).
  I tried running "apport-collect 998931".
  This failed with "Package libreoffice not installed and no hook available, ignoring".
  I have many libreoffice-related packages installed, including libreoffice-calc, libreoffice-writer, etc., but not the "libreoffice" metapackage.
  Nonetheless, I tried changing the bug report to be against libreoffice-calc.
  This failed with "'libreoffice-calc' is a binary package. This bug has been assigned to its source package 'libreoffice' instead."

  So it seems apport-collect and launchpad  have differing and
  incompatible ideas about how bugs relate to source/binary packages.

  It seems the simplest solution would be for "apport-collect <bug-
  number>" to allow reporting an issue if any of the binary packages for
  which the bug's source package are installed (perhaps asking the user
  which one to use if there is a one-binary-package assumption
  somewhere).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: apport 2.0.1-0ubuntu7
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportLog:
   
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  CrashReports:
   640:1000:130:2408156:2012-05-10 08:13:28.635964000 -0400:2012-05-10 08:13:29.635964000 -0400:/var/crash/_usr_bin_gnome-control-center.1000.crash
   664:1000:130:0:2012-05-10 08:13:33.087817489 -0400:2012-05-10 08:13:33.087817489 -0400:/var/crash/_usr_bin_gnome-control-center.1000.upload
  Date: Sun May 13 20:01:02 2012
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to precise on 2012-01-16 (118 days ago)

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