[Bug 1875944] Missing required logs.

Ubuntu Kernel Bot kernel-team-bot at canonical.com
Thu May 7 20:00:29 UTC 2020


This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1875944

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1875944

Title:
  Lenovo Ideapad 130-15AST 20.04 distorted and unusable

Status in Ubuntu MATE:
  New
Status in libdrm package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Output of lshw here: https://pastebin.com/NMBigV4G

  Screenshot of the desktop here in the community forum: 
  https://ubuntu-mate.community/t/lenovo-ideapad-20-04-upgrade-distorted-and-unusable/21617

  I'm not all that experienced at filing bug reports here so I have
  included the attachment of the photo found at the forum link.

  The picture in the community forum link is what the MATE 20.04 live USB boots to.
  I first upgraded from 18.04 using do-release-upgrade. The result looked like the photo as well.
  Then I reinstalled 18.04, upgraded to 19.10, which looked and performed normally. I then upgraded the 19.10 install to 20.04 with the same result as the photo.
  I also tried with a different flash drive just to rule that out.

  Then I made the live USB of the 20.04 image and booted it to what you see in the forum post.
  I made a live USB of both Stock Ubuntu and Kubuntu 20.04 and both worked just fine.

  Until I tried the other two flavors I was thinking it was system
  specific, but after they worked normally it seems to be a MATE
  specific issue with this system.

  It appears to be only a display problem. The DE is completely unusable
  with the mouse, but I can launch a terminal and run commands, although
  the terminal is just as distorted as the photo above, so you can't see
  what you are typing or the resulting output.

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