[Bug 1876864] Re: Screen stuck on purple boot screen

Thu May 14 02:30:53 UTC 2020

Hi,

1. Tried removing the 'splash' kernel parameter. No difference. The system
is still getting stuck on the same screen "Booting in insecure mode".
2. Ran the command as suggested and shared the pertinent information.

On Mon, 11 May 2020 at 11:37, Daniel van Vugt <daniel.van.vugt at canonical.com>
wrote:

> Please:
>
> 1. Try removing the 'splash' kernel parameter.
>
> 2. Run this command to send us more information about the machine:
>
>    apport-collect 1876864
>
> ** Tags added: focal
>
> ** Changed in: plymouth (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1876864
>
> Title:
>   Screen stuck on purple boot screen
>
> Status in plymouth package in Ubuntu:
>   Incomplete
>
> Bug description:
>   1) The release of Ubuntu you are using, via 'lsb_release -rd' or System
> -> About Ubuntu: Description: Ubuntu 20.04 LTS
>   Release:      20.04
>
>   2) The version of the package you are using, via 'apt-cache policy
> pkgname' or by checking in Software Center:
>   N: Unable to locate package pkgname
>
>   3) What you expected to happen: The OS should have normally booted, as
>   the previous version was working perfectly fine.
>
>   4) What happened instead: Since I have updated to Ubuntu 20.04, a few
> days back, the screen gets stuck on the purple boot screen that reads
> (Booting in insecure mode). I tried the "nomodeset method", however, the
> same didn't work for me. Every time I have to boot using the advanced boot
> settings, by choosing some other version of Ubuntu from the available
> options onscreen (either n the generic or the recovery mode).
>   Further information: I am using the Dell Inspiron 14 3000 Series.
>
>   It will be great if someone could either suggest some solution, or
>   Ubuntu could release an official update to fix this problem.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1876864/+subscriptions
>

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1876864

Title:
  Screen stuck on purple boot screen

Status in plymouth package in Ubuntu:
  Incomplete

Bug description:
  1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu: Description:	Ubuntu 20.04 LTS
  Release:	20.04

  2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center: 
  N: Unable to locate package pkgname

  3) What you expected to happen: The OS should have normally booted, as
  the previous version was working perfectly fine.

  4) What happened instead: Since I have updated to Ubuntu 20.04, a few days back, the screen gets stuck on the purple boot screen that reads (Booting in insecure mode). I tried the "nomodeset method", however, the same didn't work for me. Every time I have to boot using the advanced boot settings, by choosing some other version of Ubuntu from the available options onscreen (either n the generic or the recovery mode).
  Further information: I am using the Dell Inspiron 14 3000 Series.

  It will be great if someone could either suggest some solution, or Ubuntu could release an official update to fix this problem.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2017-05-29 (1080 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications 
   Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
   Bus 001 Device 002: ID 0bda:5769 Realtek Semiconductor Corp. Integrated_Webcam_HD
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. Inspiron 14-3467
  Package: plymouth 0.9.4git20200323-0ubuntu6
  PackageArchitecture: amd64
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic root=UUID=9f326190-8d51-44b3-93fc-45d010a7a54b ro i8042.reset quiet
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-96-generic root=UUID=9f326190-8d51-44b3-93fc-45d010a7a54b ro i8042.reset quiet
  ProcVersionSignature: Ubuntu 4.15.0-96.97-generic 4.15.18
  Tags:  focal
  TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  Uname: Linux 4.15.0-96-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/23/2017
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.06.00
  dmi.board.name: 0WPN9K
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr01.06.00:bd03/23/2017:svnDellInc.:pnInspiron14-3467:pvr:rvnDellInc.:rn0WPN9K:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 14-3467
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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