[Bug 1879959] [NEW] After security updates PC would not boot up to login

[Mark Seals]

Public bug reported:

I was prompted by the update manager to perform some updates. I didn't
look closely at them as they looked like regular packages and so I
performed the update. After it completed I was prompted again by update
manager and this time it was security updates. I performed that update,
and once it was done it asked to reboot. I rebooted my system and it
came up to a splash screen with a spinning wheel with Ubuntu at the
bottom. I went for an hour walk and came back and it was still as the
same screen. I had to boot up into the Grub menu and selected the 5.4
kernel and it came up. Prior to this I was on the 5.5 kernel.

release: 20.04

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.19
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu May 21 09:36:35 2020
InstallationDate: Installed on 2017-12-12 (891 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade focal

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1879959

Title:
  After security updates PC would not boot up to login

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I was prompted by the update manager to perform some updates. I didn't
  look closely at them as they looked like regular packages and so I
  performed the update. After it completed I was prompted again by
  update manager and this time it was security updates. I performed that
  update, and once it was done it asked to reboot. I rebooted my system
  and it came up to a splash screen with a spinning wheel with Ubuntu at
  the bottom. I went for an hour walk and came back and it was still as
  the same screen. I had to boot up into the Grub menu and selected the
  5.4 kernel and it came up. Prior to this I was on the 5.5 kernel.

  release: 20.04

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.19
  ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
  Uname: Linux 5.4.0-31-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Thu May 21 09:36:35 2020
  InstallationDate: Installed on 2017-12-12 (891 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeTermlog:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1879959/+subscriptions