[Bug 1880060] [NEW] do-release-upgrade -d results in "An unresolvable problem occurred while calculating the upgrade"

John Shipp 1880060 at bugs.launchpad.net
Fri May 22 02:39:10 UTC 2020


Public bug reported:

I'm just trying to upgrade from to 20.04.  It is the guest OS in vmware
workstaion running on win7-64.  I also tried installing a FRESH Ubuntu
Mate 18.04 as the guest in VirtualBox running on Mate 20.04 and the same
error happened when I ran do-release-upgrade.

root at VM:~# lsb_release -rd
Description:	Ubuntu 18.04.4 LTS
Release:	18.04

root at VM:~# apt update
Hit:1 https://download.mono-project.com/repo/ubuntu stable-bionic InRelease
Hit:2 http://us.archive.ubuntu.com/ubuntu bionic InRelease
Hit:3 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease       
Hit:4 http://security.ubuntu.com/ubuntu bionic-security InRelease        
Hit:5 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease
Reading package lists... Done                      
Building dependency tree       
Reading state information... Done
All packages are up to date.
root at VM:~# apt --fix-broken install
Reading package lists... Done
Building dependency tree       
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root at VM:~# 
root at VM:~# apt upgrade
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root at VM:~# 
root at VM:~# 
root at VM:~# do-release-upgrade 
Checking for a new Ubuntu release
There is no development version of an LTS available.
To upgrade to the latest non-LTS develoment release 
set Prompt=normal in /etc/update-manager/release-upgrades.
root at VM:~# do-release-upgrade  -d
Checking for a new Ubuntu release
Get:1 Upgrade tool signature [1,554 B]                                                                                                                                                   
Get:2 Upgrade tool [1,342 kB]                                                                                                                                                            
Fetched 1,343 kB in 0s (0 B/s)                                                                                                                                                           
authenticate 'focal.tar.gz' against 'focal.tar.gz.gpg' 
extracting 'focal.tar.gz'

Reading cache

Checking package manager
Reading package lists... Done
Building dependency tree        
Reading state information... Done
Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease                                                                                                                                 
Hit https://download.mono-project.com/repo/ubuntu stable-bionic InRelease                                                                                                                
Hit http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease                                                                                                                         
Hit http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease                                                                                                                       
Hit http://security.ubuntu.com/ubuntu bionic-security InRelease                                                                                                                          
Fetched 0 B in 0s (0 B/s)                                                                                                                                                                
Reading package lists... Done    
Building dependency tree          
Reading state information... Done

Updating repository information

Third party sources disabled

Some third party entries in your sources.list were disabled. You can 
re-enable them after the upgrade with the 'software-properties' tool 
or your package manager. 

To continue please press [ENTER]

Get:1 http://us.archive.ubuntu.com/ubuntu focal InRelease [265 kB]                                                                                                                       
Get:2 http://security.ubuntu.com/ubuntu focal-security InRelease [107 kB]                                                                                                                
Get:3 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease [107 kB]                                                                                                               
Get:4 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease [98.3 kB]                                                                                                            
Get:5 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages [718 kB]                                                                                                              
Get:6 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages [970 kB]                                                                                                             
Get:7 http://us.archive.ubuntu.com/ubuntu focal/main Translation-en [506 kB]                                                                                                             
Get:8 http://us.archive.ubuntu.com/ubuntu focal/main amd64 c-n-f Metadata [29.5 kB]                                                                                                      
Get:9 http://us.archive.ubuntu.com/ubuntu focal/universe i386 Packages [4,642 kB]                                                                                                        
Get:10 http://security.ubuntu.com/ubuntu focal-security/main i386 Packages [27.4 kB]                                                                                                     
Get:11 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 Packages [8,628 kB]                                                                                                      
Get:12 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages [75.8 kB]                                                                                                    
Get:13 http://us.archive.ubuntu.com/ubuntu focal/universe Translation-en [5,124 kB]                                                                                                      
Get:14 http://security.ubuntu.com/ubuntu focal-security/main Translation-en [29.6 kB]                                                                                                    
Get:15 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 c-n-f Metadata [265 kB]                                                                                                  
Get:16 http://security.ubuntu.com/ubuntu focal-security/main amd64 c-n-f Metadata [2,360 B]                                                                                              
Get:17 http://security.ubuntu.com/ubuntu focal-security/universe amd64 Packages [30.0 kB]                                                                                                
Get:18 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages [127 kB]                                                                                                    
Get:19 http://us.archive.ubuntu.com/ubuntu focal-updates/main i386 Packages [60.5 kB]                                                                                                    
Get:20 http://us.archive.ubuntu.com/ubuntu focal-updates/main Translation-en [48.1 kB]                                                                                                   
Get:21 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 c-n-f Metadata [3,160 B]                                                                                             
Get:22 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages [70.1 kB]                                                                                               
Get:23 http://us.archive.ubuntu.com/ubuntu focal-updates/universe i386 Packages [27.4 kB]                                                                                                
Get:24 http://us.archive.ubuntu.com/ubuntu focal-updates/universe Translation-en [29.8 kB]                                                                                               
Get:25 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 c-n-f Metadata [2,476 B]                                                                                         
Get:26 http://us.archive.ubuntu.com/ubuntu focal-backports/main amd64 c-n-f Metadata [112 B]                                                                                             
Get:27 http://us.archive.ubuntu.com/ubuntu focal-backports/universe amd64 Packages [2,792 B]                                                                                             
Get:28 http://us.archive.ubuntu.com/ubuntu focal-backports/universe i386 Packages [1,956 B]                                                                                              
Get:29 http://us.archive.ubuntu.com/ubuntu focal-backports/universe Translation-en [1,280 B]                                                                                             
Get:30 http://us.archive.ubuntu.com/ubuntu focal-backports/universe amd64 c-n-f Metadata [188 B]                                                                                         
Get:31 http://security.ubuntu.com/ubuntu focal-security/universe i386 Packages [8,928 B]                                                                                                 
Get:32 http://security.ubuntu.com/ubuntu focal-security/universe Translation-en [13.9 kB]                                                                                                
Get:33 http://security.ubuntu.com/ubuntu focal-security/universe amd64 c-n-f Metadata [1,160 B]                                                                                          
Fetched 22.0 MB in 0s (0 B/s)                                                                                                                                                            

Checking package manager
Reading package lists... Done    
Building dependency tree          
Reading state information... Done

Calculating the changes

Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This was likely caused by: 
* Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again. 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'. 


Restoring original system state

Aborting
Reading package lists... Done    
Building dependency tree          
Reading state information... Done
root at VM:~#

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.37
ProcVersionSignature: Ubuntu 5.3.0-53.47~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-53-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
CrashDB: ubuntu
Date: Thu May 21 21:25:46 2020
InstallationDate: Installed on 2019-10-22 (213 days ago)
InstallationMedia: Ubuntu-MATE 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2020-05-22 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1880060

Title:
  do-release-upgrade -d results in "An unresolvable problem occurred
  while calculating the upgrade"

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I'm just trying to upgrade from to 20.04.  It is the guest OS in
  vmware workstaion running on win7-64.  I also tried installing a FRESH
  Ubuntu Mate 18.04 as the guest in VirtualBox running on Mate 20.04 and
  the same error happened when I ran do-release-upgrade.

  root at VM:~# lsb_release -rd
  Description:	Ubuntu 18.04.4 LTS
  Release:	18.04

  root at VM:~# apt update
  Hit:1 https://download.mono-project.com/repo/ubuntu stable-bionic InRelease
  Hit:2 http://us.archive.ubuntu.com/ubuntu bionic InRelease
  Hit:3 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease       
  Hit:4 http://security.ubuntu.com/ubuntu bionic-security InRelease        
  Hit:5 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease
  Reading package lists... Done                      
  Building dependency tree       
  Reading state information... Done
  All packages are up to date.
  root at VM:~# apt --fix-broken install
  Reading package lists... Done
  Building dependency tree       
  Reading state information... Done
  0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
  root at VM:~# 
  root at VM:~# apt upgrade
  Reading package lists... Done
  Building dependency tree       
  Reading state information... Done
  Calculating upgrade... Done
  0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
  root at VM:~# 
  root at VM:~# 
  root at VM:~# do-release-upgrade 
  Checking for a new Ubuntu release
  There is no development version of an LTS available.
  To upgrade to the latest non-LTS develoment release 
  set Prompt=normal in /etc/update-manager/release-upgrades.
  root at VM:~# do-release-upgrade  -d
  Checking for a new Ubuntu release
  Get:1 Upgrade tool signature [1,554 B]                                                                                                                                                   
  Get:2 Upgrade tool [1,342 kB]                                                                                                                                                            
  Fetched 1,343 kB in 0s (0 B/s)                                                                                                                                                           
  authenticate 'focal.tar.gz' against 'focal.tar.gz.gpg' 
  extracting 'focal.tar.gz'

  Reading cache

  Checking package manager
  Reading package lists... Done
  Building dependency tree        
  Reading state information... Done
  Hit http://us.archive.ubuntu.com/ubuntu bionic InRelease                                                                                                                                 
  Hit https://download.mono-project.com/repo/ubuntu stable-bionic InRelease                                                                                                                
  Hit http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease                                                                                                                         
  Hit http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease                                                                                                                       
  Hit http://security.ubuntu.com/ubuntu bionic-security InRelease                                                                                                                          
  Fetched 0 B in 0s (0 B/s)                                                                                                                                                                
  Reading package lists... Done    
  Building dependency tree          
  Reading state information... Done

  Updating repository information

  Third party sources disabled

  Some third party entries in your sources.list were disabled. You can 
  re-enable them after the upgrade with the 'software-properties' tool 
  or your package manager. 

  To continue please press [ENTER]

  Get:1 http://us.archive.ubuntu.com/ubuntu focal InRelease [265 kB]                                                                                                                       
  Get:2 http://security.ubuntu.com/ubuntu focal-security InRelease [107 kB]                                                                                                                
  Get:3 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease [107 kB]                                                                                                               
  Get:4 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease [98.3 kB]                                                                                                            
  Get:5 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages [718 kB]                                                                                                              
  Get:6 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages [970 kB]                                                                                                             
  Get:7 http://us.archive.ubuntu.com/ubuntu focal/main Translation-en [506 kB]                                                                                                             
  Get:8 http://us.archive.ubuntu.com/ubuntu focal/main amd64 c-n-f Metadata [29.5 kB]                                                                                                      
  Get:9 http://us.archive.ubuntu.com/ubuntu focal/universe i386 Packages [4,642 kB]                                                                                                        
  Get:10 http://security.ubuntu.com/ubuntu focal-security/main i386 Packages [27.4 kB]                                                                                                     
  Get:11 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 Packages [8,628 kB]                                                                                                      
  Get:12 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages [75.8 kB]                                                                                                    
  Get:13 http://us.archive.ubuntu.com/ubuntu focal/universe Translation-en [5,124 kB]                                                                                                      
  Get:14 http://security.ubuntu.com/ubuntu focal-security/main Translation-en [29.6 kB]                                                                                                    
  Get:15 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 c-n-f Metadata [265 kB]                                                                                                  
  Get:16 http://security.ubuntu.com/ubuntu focal-security/main amd64 c-n-f Metadata [2,360 B]                                                                                              
  Get:17 http://security.ubuntu.com/ubuntu focal-security/universe amd64 Packages [30.0 kB]                                                                                                
  Get:18 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages [127 kB]                                                                                                    
  Get:19 http://us.archive.ubuntu.com/ubuntu focal-updates/main i386 Packages [60.5 kB]                                                                                                    
  Get:20 http://us.archive.ubuntu.com/ubuntu focal-updates/main Translation-en [48.1 kB]                                                                                                   
  Get:21 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 c-n-f Metadata [3,160 B]                                                                                             
  Get:22 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages [70.1 kB]                                                                                               
  Get:23 http://us.archive.ubuntu.com/ubuntu focal-updates/universe i386 Packages [27.4 kB]                                                                                                
  Get:24 http://us.archive.ubuntu.com/ubuntu focal-updates/universe Translation-en [29.8 kB]                                                                                               
  Get:25 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 c-n-f Metadata [2,476 B]                                                                                         
  Get:26 http://us.archive.ubuntu.com/ubuntu focal-backports/main amd64 c-n-f Metadata [112 B]                                                                                             
  Get:27 http://us.archive.ubuntu.com/ubuntu focal-backports/universe amd64 Packages [2,792 B]                                                                                             
  Get:28 http://us.archive.ubuntu.com/ubuntu focal-backports/universe i386 Packages [1,956 B]                                                                                              
  Get:29 http://us.archive.ubuntu.com/ubuntu focal-backports/universe Translation-en [1,280 B]                                                                                             
  Get:30 http://us.archive.ubuntu.com/ubuntu focal-backports/universe amd64 c-n-f Metadata [188 B]                                                                                         
  Get:31 http://security.ubuntu.com/ubuntu focal-security/universe i386 Packages [8,928 B]                                                                                                 
  Get:32 http://security.ubuntu.com/ubuntu focal-security/universe Translation-en [13.9 kB]                                                                                                
  Get:33 http://security.ubuntu.com/ubuntu focal-security/universe amd64 c-n-f Metadata [1,160 B]                                                                                          
  Fetched 22.0 MB in 0s (0 B/s)                                                                                                                                                            

  Checking package manager
  Reading package lists... Done    
  Building dependency tree          
  Reading state information... Done

  Calculating the changes

  Calculating the changes

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This was likely caused by: 
  * Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again. 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'. 

  
  Restoring original system state

  Aborting
  Reading package lists... Done    
  Building dependency tree          
  Reading state information... Done
  root at VM:~#

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.37
  ProcVersionSignature: Ubuntu 5.3.0-53.47~18.04.1-generic 5.3.18
  Uname: Linux 5.3.0-53-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.14
  Architecture: amd64
  CrashDB: ubuntu
  Date: Thu May 21 21:25:46 2020
  InstallationDate: Installed on 2019-10-22 (213 days ago)
  InstallationMedia: Ubuntu-MATE 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to bionic on 2020-05-22 (0 days ago)

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