[Bug 1904980] Re: update-manager crashed with dbus.exceptions.DBusException in call_blocking(): org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1

Fri Nov 20 07:30:20 UTC 2020

*** This bug is a duplicate of bug 1063589 ***
    https://bugs.launchpad.net/bugs/1063589

Thank you for taking the time to report this crash and helping to make
this software better.  This particular crash has already been reported
and is a duplicate of bug #1063589, so is being marked as such.  Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Tags removed: need-duplicate-check

** Changed in: update-manager (Ubuntu)
   Importance: Undecided => Medium

** Attachment removed: "ProcMaps.txt"
   https://bugs.launchpad.net/bugs/1904980/+attachment/5436292/+files/ProcMaps.txt

** Attachment removed: "ProcStatus.txt"
   https://bugs.launchpad.net/bugs/1904980/+attachment/5436293/+files/ProcStatus.txt

** This bug has been marked a duplicate of bug 1063589
   update-manager crashed with dbus.exceptions.DBusException in call_blocking(): org.freedesktop.DBus.Error.TimedOut: Activation of org.debian.apt timed out

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/1904980

Title:
  update-manager crashed with dbus.exceptions.DBusException in
  call_blocking(): org.freedesktop.DBus.Error.Spawn.ChildExited: Launch
  helper exited with unknown return code 1

Status in update-manager package in Ubuntu:
  New

Bug description:
  Just started update-manager. Check with apt: All packages are up to
  date.

  corrado at corrado-n7-hh-1104:~$ sudo apt update
  [sudo] password for corrado: 
  Hit:1 http://archive.ubuntu.com/ubuntu hirsute InRelease
  Hit:2 http://archive.ubuntu.com/ubuntu hirsute-updates InRelease
  Hit:3 http://archive.ubuntu.com/ubuntu hirsute-backports InRelease
  Hit:4 http://archive.ubuntu.com/ubuntu hirsute-security InRelease
  Reading package lists... Done
  Building dependency tree       
  Reading state information... Done
  All packages are up to date.
  corrado at corrado-n7-hh-1104:~$ inxi -Fx
  System:    Host: corrado-n7-hh-1104 Kernel: 5.8.0-25-generic x86_64 bits: 64 compiler: gcc v: 10.2.0 Desktop: GNOME 3.38.1 
             Distro: Ubuntu 21.04 (Hirsute Hippo) 
  Machine:   Type: Laptop System: Dell product: Inspiron 3793 v: N/A serial: <superuser/root required> 
             Mobo: Dell model: 0C1PF2 v: A00 serial: <superuser/root required> UEFI: Dell v: 1.5.0 date: 12/17/2019 
  Battery:   ID-1: BAT0 charge: 11.2 Wh condition: 37.1/42.0 Wh (88%) model: SWD-ATL3.618 DELL WJPC403 status: Discharging 
  CPU:       Info: Quad Core model: Intel Core i5-1035G1 bits: 64 type: MT MCP arch: Ice Lake rev: 5 L2 cache: 6144 KiB 
             flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 19046 
             Speed: 1184 MHz min/max: 400/3600 MHz Core speeds (MHz): 1: 1233 2: 1148 3: 1233 4: 1119 5: 1215 6: 1235 7: 1243 
             8: 1121 
  Graphics:  Device-1: Intel Iris Plus Graphics G1 vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 
             Device-2: Realtek Integrated_Webcam_HD type: USB driver: uvcvideo bus ID: 1-6:3 
             Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080 
             OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 20.2.1 direct render: Yes 
  Audio:     Device-1: Intel Smart Sound Audio vendor: Dell driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
             Sound Server: ALSA v: k5.8.0-25-generic 
  Network:   Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell driver: r8169 v: kernel port: 3000 
             bus ID: 01:00.0 
             IF: enp1s0 state: down mac: 98:e7:43:59:19:19 
             Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Dell driver: ath10k_pci v: kernel 
             port: 3000 bus ID: 02:00.0 
             IF: wlp2s0 state: up mac: d8:12:65:b8:21:b9 
             Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-10:4 
  Drives:    Local Storage: total: 476.94 GiB used: 9.30 GiB (1.9%) 
             ID-1: /dev/nvme0n1 vendor: Toshiba model: KBG40ZNS512G NVMe KIOXIA 512GB size: 476.94 GiB 
  Partition: ID-1: / size: 31.25 GiB used: 9.25 GiB (29.6%) fs: ext4 dev: /dev/nvme0n1p7 
  Swap:      ID-1: swap-1 type: partition size: 8.00 GiB used: 0 KiB (0.0%) dev: /dev/nvme0n1p2 
  Sensors:   System Temperatures: cpu: 51.0 C mobo: N/A 
             Fan Speeds (RPM): cpu: 0 
  Info:      Processes: 253 Uptime: 14m Memory: 7.55 GiB used: 2.03 GiB (26.9%) Init: systemd runlevel: 5 Compilers: gcc: N/A 
             Packages: 1830 Shell: Bash v: 5.1.0-rc2 inxi: 3.1.09 
  corrado at corrado-n7-hh-1104:~$

  ProblemType: Crash
  DistroRelease: Ubuntu 21.04
  Package: update-manager 1:20.10.1
  ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
  Uname: Linux 5.8.0-25-generic x86_64
  ApportVersion: 2.20.11-0ubuntu51
  Aptdaemon:

  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashCounter: 1
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Nov 20 08:14:25 2020
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'launch-count' b'6'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1605856465'
  InstallationDate: Installed on 2020-11-04 (15 days ago)
  InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20201104)
  InterpreterPath: /usr/bin/python3.8
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
  Python3Details: /usr/bin/python3.8, Python 3.8.6, python3-minimal, 3.8.6-1
  PythonArgs: ['/usr/bin/update-manager']
  PythonDetails: N/A
  SourcePackage: update-manager
  Title: update-manager crashed with dbus.exceptions.DBusException in call_blocking(): org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo

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