[Bug 1898794] [NEW] Can't upgrade using gui tool or do-release-upgrade

[David Gross]

Public bug reported:

Both do-release-upgrade and the gui Upgrade button result in an "abort".

Running Ubuntu 18.04 LTS with Mate Desktop

Trying to upgrade to 20.04 LTS

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.38
ProcVersionSignature: Ubuntu 4.15.0-118.119-generic 4.15.18
Uname: Linux 4.15.0-118-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
CrashDB: ubuntu
Date: Tue Oct  6 16:24:24 2020
InstallationDate: Installed on 2018-02-04 (975 days ago)
InstallationMedia: Ubuntu-MATE 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm-color
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2020-10-06 (0 days ago)
VarLogDistupgradeAptlog:
 Log time: 2020-10-06 16:24:03.389106
 Log time: 2020-10-06 16:24:12.038204
 Log time: 2020-10-06 16:24:24.479132
 Log time: 2020-10-06 16:24:25.317610

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade

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https://bugs.launchpad.net/bugs/1898794

Title:
  Can't upgrade using gui tool or do-release-upgrade

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Both do-release-upgrade and the gui Upgrade button result in an
  "abort".

  Running Ubuntu 18.04 LTS with Mate Desktop

  Trying to upgrade to 20.04 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.38
  ProcVersionSignature: Ubuntu 4.15.0-118.119-generic 4.15.18
  Uname: Linux 4.15.0-118-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.17
  Architecture: amd64
  CrashDB: ubuntu
  Date: Tue Oct  6 16:24:24 2020
  InstallationDate: Installed on 2018-02-04 (975 days ago)
  InstallationMedia: Ubuntu-MATE 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-color
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to bionic on 2020-10-06 (0 days ago)
  VarLogDistupgradeAptlog:
   Log time: 2020-10-06 16:24:03.389106
   Log time: 2020-10-06 16:24:12.038204
   Log time: 2020-10-06 16:24:24.479132
   Log time: 2020-10-06 16:24:25.317610

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