[Bug 1896543] [NEW] installer crash

[Charles Stutsman]

Public bug reported:

I'm trying to install Ubunto 20.04 again because I couldn't get the
sound to work, though it does downstairs on another computer with
essentially the same specs. I've installed it at least 3 times and
always seem to have trouble with the boot loader. I'm trying for a
triple boot system. Windows10 on a HDD and BionicPup and Ubuntu on an
SSD. I had it working except for the sound. It seems to be making more
partitions each time I install, because it mentioned sdd5 and 6, then
the next attempt it mentioned sdd6 and 7. I have it erase and reinstall,
so I would have thought it would just use the same partition
designations, but it doesn't. I'm pretty new to Linux, and am not  super
skilled in computers, but I'm able to play around with things, look
online, and eventually figure things out. IF I can get Ubuntu to install
again I'll use Rescatux to fix the bootloader issue. Last time it listed
the 3 OSs, but only Windows and Pup worked from the choices and IU had
to use boot options and go to the ssd to boot Ubuntu. I hope I can do
that again. IDK why the sound didn't work up here, but the one
downstairs does. I tried EVERYTHING I could find to fix it. I'm on an
old Dell PrecisionT7500, it's an old enough system it should detect
things and just work;perhaps another bug.

THANK YOU for the work you do. I LOVE Linux when it works, but have to
keep Windows for when things won't work on Linux. I hope this
information is helpful.

Charles

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.15.2
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CasperVersion: 1.445.1
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 21 16:01:32 2020
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal ubiquity-20.04.15.2 ubuntu

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https://bugs.launchpad.net/bugs/1896543

Title:
  installer crash

Status in ubiquity package in Ubuntu:
  New

Bug description:
  I'm trying to install Ubunto 20.04 again because I couldn't get the
  sound to work, though it does downstairs on another computer with
  essentially the same specs. I've installed it at least 3 times and
  always seem to have trouble with the boot loader. I'm trying for a
  triple boot system. Windows10 on a HDD and BionicPup and Ubuntu on an
  SSD. I had it working except for the sound. It seems to be making more
  partitions each time I install, because it mentioned sdd5 and 6, then
  the next attempt it mentioned sdd6 and 7. I have it erase and
  reinstall, so I would have thought it would just use the same
  partition designations, but it doesn't. I'm pretty new to Linux, and
  am not  super skilled in computers, but I'm able to play around with
  things, look online, and eventually figure things out. IF I can get
  Ubuntu to install again I'll use Rescatux to fix the bootloader issue.
  Last time it listed the 3 OSs, but only Windows and Pup worked from
  the choices and IU had to use boot options and go to the ssd to boot
  Ubuntu. I hope I can do that again. IDK why the sound didn't work up
  here, but the one downstairs does. I tried EVERYTHING I could find to
  fix it. I'm on an old Dell PrecisionT7500, it's an old enough system
  it should detect things and just work;perhaps another bug.

  THANK YOU for the work you do. I LOVE Linux when it works, but have to
  keep Windows for when things won't work on Linux. I hope this
  information is helpful.

  Charles

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.15.2
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  CasperMD5CheckResult: skip
  CasperVersion: 1.445.1
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Sep 21 16:01:32 2020
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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