[Bug 1940140] [NEW] Lenovo Ideapad 3-14ITL6 broken (bios nor Ubuntu installer seeing HDD) after trying to install a firmware update

Launchpad Bug Tracker 1940140 at bugs.launchpad.net
Mon Aug 16 20:36:42 UTC 2021


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Hello,
I've recently purchased a Lenovo Ideapad 3-14ITL6 and the OS installation (Ubuntu 20.04.2 LTS) itself went fine.

However there was this firmware update offered so I clicked on it. The
entry disappeared from the list in the Software Center for a short wile
but has soon (in a few seconds) reappeared. No error, nothing.

Then after a few minutes (and without seeing any error log anywhere I've
looked) I did try to restart the device.

Unfortunately after this point the system wouldn't boot with bios saying
"missing boot device". Ubuntu live USB will not see the drive either.

I can also unfortunately confirm this does happen regularly as I tried
it on a second device today. That's very unfortunate as I am left with a
second broken device that I will very probably need to return back to
the seller because I don't know what else to do with it.

Thank you.
Best regards,

** Affects: fwupd (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: bot-comment
-- 
Lenovo Ideapad 3-14ITL6 broken (bios nor Ubuntu installer seeing HDD) after trying to install a firmware update
https://bugs.launchpad.net/bugs/1940140
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