[Bug 1953524] Re: Upgrade 20.04 to 21.10

Wed Dec 8 19:52:50 UTC 2021

Brian

I have attached /var/log/dist-upgrade/20211207-0850 and 20211207-0819 which
have the log file requested.

Many thanks
Charlie Simms

On Wed, 8 Dec 2021 at 16:35, Brian Murray <1953524 at bugs.launchpad.net>
wrote:

> The following lines in VarLogDistUpgradeApttermlog.txt indicate where
> part of the problem is:
>
> Preparing to unpack .../npm_7.5.2+ds-1_all.deb ...^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp' not owned by package 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp' not owned by package 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib' not owned by package
> 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib/gyp' not owned by package
> 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib/gyp/generator' not owned by
> package 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib/gyp/generator/make.pyc' not
> owned by package 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib/gyp/generator/__init__.pyc'
> not owned by package 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib/gyp/input.pyc' not owned by
> package 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib/gyp/common.pyc' not owned
> by package 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib/gyp/simple_copy.pyc' not
> owned by package 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib/gyp/__init__.pyc' not owned
> by package 'npm:all'^M
> dpkg-maintscript-helper: error: file
> '/usr/share/npm/node_modules/node-gyp/gyp/pylib/gyp/xcode_emulation.pyc'
> not owned by package 'npm:all'^M
> dpkg-maintscript-helper: error: directory '/usr/share/npm' contains files
> not owned by package npm:all, cannot switch to symlink^M
> dpkg: error processing archive
> /var/cache/apt/archives/npm_7.5.2+ds-1_all.deb (--unpack):^M
>  new npm package pre-installation script subprocess returned error exit
> status 1^M
> Errors were encountered while processing:^M
>  /var/cache/apt/archives/npm_7.5.2+ds-1_all.deb^M
>
> However, looking at VarLogDistUpgradeAptclone the package node-gyp
> (which I'm guessing owns those files) is the official one from the
> Ubuntu archive for Focal.
>
> The file /var/log/dist-upgrade/main.log from your upgrade attempt would
> be helpful in further figuring out what went wrong. The folder
> /var/log/dist-upgrade/ contains folders for the date and times an
> upgrade was attempted or made so if you don't find it in the root
> directory look in a folder like '20211207-1234'.
>
> ** Changed in: ubuntu-release-upgrader (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1953524
>
> Title:
>   Upgrade 20.04 to 21.10
>
> Status in ubuntu-release-upgrader package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I ran the installation to upgrade using
> https://help.ubuntu.com/community/ImpishUpgrades
>   section:- Upgrading Ubuntu Desktops to 21.10
>   but got the following message:
>   The upgrade will continue but the
> '/tmp/apt-dpkg-install-ZM0HnK/0993-npm_7.5.2+ds-1_all.deb' package may not
> be in a working state. Please consider submitting a bug report about it.
>
>   Now I cant upgrade using the software updater I get the following error
>   The package system is broken
>   If you are using third party repositories then disable them, since they
> are a common source of problems.
>   Now run the following command in a terminal: apt-get install -f
>   Transaction failed: The package system is broken
>    The following packages have unmet dependencies:
>   node-mkdirp:
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.11-0ubuntu65.4
>   Architecture: amd64
>   CasperMD5CheckResult: unknown
>   CrashDB: ubuntu
>   CurrentDesktop: ubuntu:GNOME
>   DistributionChannelDescriptor:
>    # This is a distribution channel descriptor
>    # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
>    canonical-oem-somerville-xenial-amd64-20160624-2
>   DistroRelease: Ubuntu 21.04
>   EcryptfsInUse: Yes
>   InstallationDate: Installed on 2017-11-12 (1486 days ago)
>   InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
> 20160624-10:47
>   Package: ubuntu-release-upgrader (not installed)
>   ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151
>   RebootRequiredPkgs: Error: path contained symlinks.
>   Tags:  hirsute dist-upgrade
>   Uname: Linux 5.4.0-91-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm audio cdrom dip docker lpadmin plugdev pulse
> pulse-access root sambashare sudo video wireshark
>   VarLogDistupgradeTermlog:
>
>   _MarkForUpload: True
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1953524/+subscriptions
>
>

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: Incomplete => New

** Summary changed:

- Upgrade 20.04 to 21.10
+ Upgrade 20.04 to 21.04

** Attachment added: "20211207-0819.zip"
   https://bugs.launchpad.net/bugs/1953524/+attachment/5546338/+files/20211207-0819.zip

** Attachment added: "20211207-0850.zip"
   https://bugs.launchpad.net/bugs/1953524/+attachment/5546339/+files/20211207-0850.zip

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1953524

Title:
  Upgrade 20.04 to 21.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I ran the installation to upgrade using https://help.ubuntu.com/community/ImpishUpgrades 
  section:- Upgrading Ubuntu Desktops to 21.10
  but got the following message:
  The upgrade will continue but the '/tmp/apt-dpkg-install-ZM0HnK/0993-npm_7.5.2+ds-1_all.deb' package may not be in a working state. Please consider submitting a bug report about it.

  Now I cant upgrade using the software updater I get the following error
  The package system is broken
  If you are using third party repositories then disable them, since they are a common source of problems.
  Now run the following command in a terminal: apt-get install -f
  Transaction failed: The package system is broken
   The following packages have unmet dependencies:
  node-mkdirp:
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu65.4
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  DistroRelease: Ubuntu 21.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-11-12 (1486 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
  Package: ubuntu-release-upgrader (not installed)
  ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151
  RebootRequiredPkgs: Error: path contained symlinks.
  Tags:  hirsute dist-upgrade
  Uname: Linux 5.4.0-91-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip docker lpadmin plugdev pulse pulse-access root sambashare sudo video wireshark
  VarLogDistupgradeTermlog:

  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1953524/+subscriptions