[Bug 1914663] [NEW] Software Updater must tell WHICH resource it cannot reach

Humphrey van Polanen Petel 1914663 at bugs.launchpad.net
Thu Feb 4 22:56:46 UTC 2021


Public bug reported:

Software Updater sometimes reports "Failed to download repository
information" and "Failed to download package files".

But my internet connection is OKAY.

That means that Software Updater cannot reach some resource, but it does
not tell me which.

And that means that I am unable to resolve the problem.

And that means that this is a bug.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: update-manager 1:20.04.10.5
ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb  5 09:47:16 2021
ExecutablePath: /usr/bin/update-manager
GsettingsChanges:
 b'com.ubuntu.update-manager' b'launch-count' b'6'
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'int64 1612478764'
InstallationDate: Installed on 2021-01-14 (21 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
InterpreterPath: /usr/bin/python3.8
PackageArchitecture: all
Python3Details: /usr/bin/python3.8, Python 3.8.5, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

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https://bugs.launchpad.net/bugs/1914663

Title:
  Software Updater must tell WHICH resource it cannot reach

Status in update-manager package in Ubuntu:
  New

Bug description:
  Software Updater sometimes reports "Failed to download repository
  information" and "Failed to download package files".

  But my internet connection is OKAY.

  That means that Software Updater cannot reach some resource, but it
  does not tell me which.

  And that means that I am unable to resolve the problem.

  And that means that this is a bug.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: update-manager 1:20.04.10.5
  ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-41-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Feb  5 09:47:16 2021
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'launch-count' b'6'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1612478764'
  InstallationDate: Installed on 2021-01-14 (21 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  InterpreterPath: /usr/bin/python3.8
  PackageArchitecture: all
  Python3Details: /usr/bin/python3.8, Python 3.8.5, python3-minimal, 3.8.2-0ubuntu2
  PythonDetails: N/A
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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