[Bug 1914920] Re: package base-files 11ubuntu5 failed to install/upgrade: new base-files package pre-installation script subprocess returned error exit status 127

[Steve Langasek]

The error in your log is:

Preparing to unpack .../base-files_11ubuntu5.3_amd64.deb ...
Warning: Stopping motd-news.service, but it can still be activated by:
  motd-news.timer
mv: error while loading shared libraries: +��g�ԇm^L:s�0��^Sš�p�^O�^G�{|��UTd���f�^S�z�"�-{��hk�
0^W&^LR�p�@�^GZ��y^X�<Eڢ,Bl0��^O��^C]
��QO|'�i����aR�����8j��9
涀���m^G�D^O�$5�,�wջ^O+[�.���tz^\�j��;q�^Y{�^Q�F�^W�^QH��^?^T^V�;�(;^C�^\���^Fpo��A�K���L�fail: cannot open shared object file: No such file or directory
dpkg: error processing archive /var/cache/apt/archives/base-files_11ubuntu5.3_amd64.deb (--unpack):
 new base-files package pre-installation script subprocess returned error exit status 127

This looks like the result of filesystem corruption, not a bug in
Ubuntu.  It is certainly not a bug in the base-files package, which does
not provide the mv command (this is provided by the coreutils package).

Please try rebooting, which should result in a filesystem check, and see
if the problem persists.  Be prepared for the possibility that you will
have to reinstall your Ubuntu system due to filesystem corruption at a
very basic level.

** Changed in: base-files (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1914920

Title:
  package base-files 11ubuntu5 failed to install/upgrade: new base-files
  package pre-installation script subprocess returned error exit status
  127

Status in base-files package in Ubuntu:
  Incomplete

Bug description:
  Update after new installation get error

  ProblemType: Package
  DistroRelease: Ubuntu 20.04
  Package: base-files 11ubuntu5
  ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-41-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Sun Feb  7 12:58:18 2021
  ErrorMessage: new base-files package pre-installation script subprocess returned error exit status 127
  InstallationDate: Installed on 2021-02-07 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
  PythonDetails: N/A
  RelatedPackageVersions:
   dpkg 1.19.7ubuntu3
   apt  2.0.2
  SourcePackage: base-files
  Title: package base-files 11ubuntu5 failed to install/upgrade: new base-files package pre-installation script subprocess returned error exit status 127
  UpgradeStatus: No upgrade log present (probably fresh install)

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