[Bug 1912919] Re: Gets an error message when installing Ubuntu

[Chris Guiver]

Thank you for taking the time to report this issue and helping to make
Ubuntu better.

This installation looks like it was caused by a corrupted file system,
or device problems (sdb5). I notice in the logs

Jan 24 00:10:15 ubuntu kernel: [ 3546.243814] EXT4-fs error (device sdb5): ext4_lookup:1701: inode #268609: comm install.py: iget: bad extra_isize 26106 (inode size 256)
Jan 24 00:10:16 ubuntu kernel: [ 3546.864631] Aborting journal on device sdb5-8.
Jan 24 00:10:16 ubuntu kernel: [ 3547.161331] EXT4-fs (sdb5): Remounting filesystem read-only
Jan 24 00:10:16 ubuntu kernel: [ 3547.199957] EXT4-fs error (device sdb5): ext4_lookup:1701: inode #268610: comm install.py: iget: bad extra_isize 692 (inode size 256)

I've marked this bug as incomplete (due hardware issues), if you believe
I'm in error please leave a comment as to why, and you can return the
status to "New".

I suggest you validate the health of your hardware (esp. disk by
checking it's SMART status using `smartctl`, `gnome-disks` or whichever
tool you prefer), and possibly the integrity of your partition table
(https://help.ubuntu.com/community/Smartmontools). If you're unfamiliar
with these, I suggest seeking support, options available can be seen at
https://discourse.ubuntu.com/t/finding-help/709


** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1912919

Title:
  Gets an error message when installing Ubuntu

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  gets an error message saying my harddisk is old when trying to install
  ubuntu

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.15.2
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.445.1
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 24 03:12:28 2021
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1912919/+subscriptions