[Bug 1912102] Re: failed installation on old asus ROG computer

[Brian Murray]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your log files attached to this bug report it
seems that there is a problem with your installation media (CD/DVD).
You can verify the integrity of the Ubuntu ISO files you downloaded by
following the instructions at
https://help.ubuntu.com/community/HowToMD5SUM.  You might also retry
your installation with new media.  In the event that is is not in fact
an error with your installation media please set the bug's status back
to New.  Thanks and good luck!

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

** Tags added: ident-mismatch

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https://bugs.launchpad.net/bugs/1912102

Title:
  failed installation on old asus ROG computer

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  I'm on an old ASUS ROG computer. I downloaded UBUNTU 20.04 and put it
  on a USB using RUfus. I tried to install it and it told me that the
  installer crashed.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.15.2
  ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
  Uname: Linux 5.4.0-42-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.445.1
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 17 12:23:37 2021
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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