[Bug 1930901] [NEW] ubuntu upgrade tool silently exits if snapd is not running

[Kokil]

Public bug reported:

While doing upgrade from 18.04 to 20.04, the upgrade tool (both GUI and do-release-upgrade) was terminating in the middle without any errors.
In /var/log/dist-upgrade/main.log, the only message I could find was "abort called".

I debugged the issue and located the problem in:
DistUpgrade/DistUpgradeQuirks.py:
    def _checkStoreConnectivity(self):
        """ check for connectivity to the snap store to install snaps"""
        res = False
        snap_env = os.environ.copy()
        snap_env["LANG"] = "C.UTF-8"
        connected = Popen(["snap", "debug", "connectivity"], stdout=PIPE,
                          stderr=PIPE, env=snap_env,
                          universal_newlines=True).communicate()


When I manually ran:
# snap debug connectivity
The output I got:
error: cannot communicate with server: Get http://localhost/v2/debug?aspect=connectivity: dial unix /run/snapd.socket: connect: no such file or directory

That is because I had snapd disabled.

In _checkStoreConnectivity() code, there is matching condition for this
error. The existing re.search() patterns don't match.

So finally, it does:
        if not res:
            self.controller.abort()      <--- no info for abort

Please add some logging.error() message just before this abort() call.

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1930901

Title:
  ubuntu upgrade tool silently exits if snapd is not running

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  While doing upgrade from 18.04 to 20.04, the upgrade tool (both GUI and do-release-upgrade) was terminating in the middle without any errors.
  In /var/log/dist-upgrade/main.log, the only message I could find was "abort called".

  I debugged the issue and located the problem in:
  DistUpgrade/DistUpgradeQuirks.py:
      def _checkStoreConnectivity(self):
          """ check for connectivity to the snap store to install snaps"""
          res = False
          snap_env = os.environ.copy()
          snap_env["LANG"] = "C.UTF-8"
          connected = Popen(["snap", "debug", "connectivity"], stdout=PIPE,
                            stderr=PIPE, env=snap_env,
                            universal_newlines=True).communicate()

  
  When I manually ran:
  # snap debug connectivity
  The output I got:
  error: cannot communicate with server: Get http://localhost/v2/debug?aspect=connectivity: dial unix /run/snapd.socket: connect: no such file or directory

  That is because I had snapd disabled.

  In _checkStoreConnectivity() code, there is matching condition for
  this error. The existing re.search() patterns don't match.

  So finally, it does:
          if not res:
              self.controller.abort()      <--- no info for abort

  Please add some logging.error() message just before this abort() call.

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