[Bug 1932242] [NEW] system locked up with system upgrade UI

[pleabargain]

Public bug reported:


I opened my machine to find that the system updater waiting but screen was unresponsive.
Mouse moved but on click was unresponsive
I went to
ctrl alt f3 
htop
to see if there was a CPU overload but nothing there.
I shut down chrome but screen was still unresponsive

Finally after much clicking system upgrader responded
at one point I had two windows asking if I wanted to upgrade.

I noticed that dh-python is not available in the ubuntu repositories.

I eventually shut all system update windows but UI was still sluggish
I ctrl alt f3  and then reboot to be able to post this error.

I took videos of the behavior. see below

https://www.youtube.com/watch?v=DEkEkl3otok
https://www.youtube.com/watch?v=r1OZKETeTQM

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: ubuntu-release-upgrader-core 1:20.10.16
ProcVersionSignature: Ubuntu 5.8.0-55.62-generic 5.8.18
Uname: Linux 5.8.0-55-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.7
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 17 07:58:31 2021
InstallationDate: Installed on 2015-08-23 (2124 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeTermlog:
 
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2021-01-13T09:36:03.851337

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade groovy

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1932242

Title:
  system locked up with system upgrade UI

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  
  I opened my machine to find that the system updater waiting but screen was unresponsive.
  Mouse moved but on click was unresponsive
  I went to
  ctrl alt f3 
  htop
  to see if there was a CPU overload but nothing there.
  I shut down chrome but screen was still unresponsive

  Finally after much clicking system upgrader responded
  at one point I had two windows asking if I wanted to upgrade.

  I noticed that dh-python is not available in the ubuntu repositories.

  I eventually shut all system update windows but UI was still sluggish
  I ctrl alt f3  and then reboot to be able to post this error.

  I took videos of the behavior. see below

  https://www.youtube.com/watch?v=DEkEkl3otok
  https://www.youtube.com/watch?v=r1OZKETeTQM

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: ubuntu-release-upgrader-core 1:20.10.16
  ProcVersionSignature: Ubuntu 5.8.0-55.62-generic 5.8.18
  Uname: Linux 5.8.0-55-generic x86_64
  ApportVersion: 2.20.11-0ubuntu50.7
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jun 17 07:58:31 2021
  InstallationDate: Installed on 2015-08-23 (2124 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeTermlog:
   
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2021-01-13T09:36:03.851337

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1932242/+subscriptions