[Bug 1933701] [NEW] error right after installation finishes, desktop environment with everything looking big after first boot

Fri Jun 25 21:47:55 UTC 2021

Public bug reported:

I have tried installing both Ubuntu 20.10 and 21.10, both showing me
errors right after installation. For 20.10 the bug has supposedly
already been reported, but this time it seems not.

After installation of Ubuntu 21.10, right at the moment when the message
box telling the user to reboot because the installation was done, an
error message appeared, talking about "shim-signed" process returning 1,
and another about "/usr/bin/dpkg" having some problem (I'll try to do
the process again to get the exact message). After booting for the first
time, everything on the desktop looked quite large (it looked nice when
I selected the "try ubuntu" before installing), and when I tried to
update the system it reported this bug and prompted me to come here.

Checking for the version of "dpkg" on terminal it gave me this:
Installed: 1.20.9ubuntu1
  Candidate: 1.20.9ubuntu1
  Version table:
 *** 1.20.9ubuntu1 500
        500 http://br.archive.ubuntu.com/ubuntu hirsute/main amd64 Packages
        100 /var/lib/dpkg/status

Checking for the version of "shim-signed" on terminal I got this:
Installed: 1.47+15.4-0ubuntu2
  Candidate: 1.47+15.4-0ubuntu2
  Version table:
 *** 1.47+15.4-0ubuntu2 500
        500 http://br.archive.ubuntu.com/ubuntu hirsute-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1.46+15.4-0ubuntu1 500
        500 http://br.archive.ubuntu.com/ubuntu hirsute/main amd64 Packages

ProblemType: Package
DistroRelease: Ubuntu 21.04
Package: shim-signed 1.47+15.4-0ubuntu2
ProcVersionSignature: Ubuntu 5.11.0-22.23-generic 5.11.21
Uname: Linux 5.11.0-22-generic x86_64
.proc.sys.kernel.moksbstate_disabled: Error: [Errno 2] No such file or directory: '/proc/sys/kernel/moksbstate_disabled'
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
BootEFIContents:
 BOOTX64.CSV
 grub.cfg
 grubx64.efi
 mmx64.efi
 shimx64.efi
CasperMD5CheckResult: pass
Date: Fri Jun 25 18:19:29 2021
EFITables:
 jun 25 18:25:43 helio-MS-7918 kernel: efi: EFI v2.31 by American Megatrends
 jun 25 18:25:43 helio-MS-7918 kernel: efi: ESRT=0xcef6a998 ACPI 2.0=0xce7aa000 ACPI=0xce7aa000 SMBIOS=0xf05b0 MOKvar=0xcb19c000 
 jun 25 18:25:43 helio-MS-7918 kernel: secureboot: Secure boot disabled
 jun 25 18:25:43 helio-MS-7918 kernel: esrt: Reserving ESRT space from 0x00000000cef6a998 to 0x00000000cef6a9d0.
 jun 25 18:25:43 helio-MS-7918 kernel: secureboot: Secure boot disabled
ErrorMessage: installed shim-signed package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2021-06-25 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
Python3Details: /usr/bin/python3.9, Python 3.9.4, python3-minimal, 3.9.4-1
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.20.9ubuntu1
 apt  2.2.3
SecureBoot: 6   0   0   0   0
SourcePackage: shim-signed
Title: package shim-signed 1.47+15.4-0ubuntu2 failed to install/upgrade: installed shim-signed package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: shim-signed (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-package hirsute

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https://bugs.launchpad.net/bugs/1933701

Title:
  error right after installation finishes, desktop environment with
  everything looking big after first boot

Status in shim-signed package in Ubuntu:
  New

Bug description:
  I have tried installing both Ubuntu 20.10 and 21.10, both showing me
  errors right after installation. For 20.10 the bug has supposedly
  already been reported, but this time it seems not.

  After installation of Ubuntu 21.10, right at the moment when the
  message box telling the user to reboot because the installation was
  done, an error message appeared, talking about "shim-signed" process
  returning 1, and another about "/usr/bin/dpkg" having some problem
  (I'll try to do the process again to get the exact message). After
  booting for the first time, everything on the desktop looked quite
  large (it looked nice when I selected the "try ubuntu" before
  installing), and when I tried to update the system it reported this
  bug and prompted me to come here.

  Checking for the version of "dpkg" on terminal it gave me this:
  Installed: 1.20.9ubuntu1
    Candidate: 1.20.9ubuntu1
    Version table:
   *** 1.20.9ubuntu1 500
          500 http://br.archive.ubuntu.com/ubuntu hirsute/main amd64 Packages
          100 /var/lib/dpkg/status

  Checking for the version of "shim-signed" on terminal I got this:
  Installed: 1.47+15.4-0ubuntu2
    Candidate: 1.47+15.4-0ubuntu2
    Version table:
   *** 1.47+15.4-0ubuntu2 500
          500 http://br.archive.ubuntu.com/ubuntu hirsute-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       1.46+15.4-0ubuntu1 500
          500 http://br.archive.ubuntu.com/ubuntu hirsute/main amd64 Packages

  ProblemType: Package
  DistroRelease: Ubuntu 21.04
  Package: shim-signed 1.47+15.4-0ubuntu2
  ProcVersionSignature: Ubuntu 5.11.0-22.23-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  .proc.sys.kernel.moksbstate_disabled: Error: [Errno 2] No such file or directory: '/proc/sys/kernel/moksbstate_disabled'
  ApportVersion: 2.20.11-0ubuntu65
  Architecture: amd64
  BootEFIContents:
   BOOTX64.CSV
   grub.cfg
   grubx64.efi
   mmx64.efi
   shimx64.efi
  CasperMD5CheckResult: pass
  Date: Fri Jun 25 18:19:29 2021
  EFITables:
   jun 25 18:25:43 helio-MS-7918 kernel: efi: EFI v2.31 by American Megatrends
   jun 25 18:25:43 helio-MS-7918 kernel: efi: ESRT=0xcef6a998 ACPI 2.0=0xce7aa000 ACPI=0xce7aa000 SMBIOS=0xf05b0 MOKvar=0xcb19c000 
   jun 25 18:25:43 helio-MS-7918 kernel: secureboot: Secure boot disabled
   jun 25 18:25:43 helio-MS-7918 kernel: esrt: Reserving ESRT space from 0x00000000cef6a998 to 0x00000000cef6a9d0.
   jun 25 18:25:43 helio-MS-7918 kernel: secureboot: Secure boot disabled
  ErrorMessage: installed shim-signed package post-installation script subprocess returned error exit status 1
  InstallationDate: Installed on 2021-06-25 (0 days ago)
  InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
  Python3Details: /usr/bin/python3.9, Python 3.9.4, python3-minimal, 3.9.4-1
  PythonDetails: N/A
  RelatedPackageVersions:
   dpkg 1.20.9ubuntu1
   apt  2.2.3
  SecureBoot: 6   0   0   0   0
  SourcePackage: shim-signed
  Title: package shim-signed 1.47+15.4-0ubuntu2 failed to install/upgrade: installed shim-signed package post-installation script subprocess returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)

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