[Bug 1821412] Re: "System program problem" report button does nothing

Brian Murray 1821412 at bugs.launchpad.net
Wed Mar 24 22:58:35 UTC 2021


I was testing this on Hirsute today and was nothing was happening when I
clicked the "Report" button. I then ran update-notifier with --debug-
misc and discovered the following in the output:

** (update-notifier:2610): DEBUG: 15:44:59.075: crashreport_check
** (update-notifier:2610): DEBUG: 15:44:59.304: crashreport found running apport now
** (update-notifier:2610): DEBUG: 15:44:59.304: fire up the crashreport tool
** (update-notifier:2610): DEBUG: 15:44:59.417: no pkexec for system reports under wayland

So it seems like this may not be working because hirsute is now using
wayland. That being said there is weird behavior when not using wayland.
After killing xeyes I instantly receive a crash report but clicking
"Report" does nothing. However, later on when update-notifier checks for
a crash report and a dialog is raised clicking "Report" does behave as
expected so perhaps the fix is actually incomplete for Xorg and not
working for wayland.

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https://bugs.launchpad.net/bugs/1821412

Title:
  "System program problem" report button does nothing

Status in update-notifier package in Ubuntu:
  Fix Released
Status in update-notifier source package in Eoan:
  Won't Fix

Bug description:
  Test Case
  ---------
  sudo xeyes &
  sudo kill -11 $PID from above
  receive crash notification
  click "Report problem..."
  Observe nothing happen

  Research
  --------
  crash.c calls the following '/usr/bin/pkexec /usr/share/apport/apport-gtk' and this works if I call it manually so something must be awry in crash.c.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: update-notifier 3.192.14
  ProcVersionSignature: Ubuntu 5.0.0-7.8-generic 5.0.0
  Uname: Linux 5.0.0-7-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.10-0ubuntu23
  Architecture: amd64
  CurrentDesktop: MATE
  Date: Fri Mar 22 13:46:38 2019
  InstallationDate: Installed on 2018-08-10 (223 days ago)
  InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  SourcePackage: update-notifier
  UpgradeStatus: Upgraded to disco on 2019-02-28 (21 days ago)

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