[Bug 1950471] Re: Touchpad on HP Spectre x360 gets into unusable state

Wed Nov 10 16:05:36 UTC 2021

** Package changed: ubuntu => ubiquity (Ubuntu)

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https://bugs.launchpad.net/bugs/1950471

Title:
  Touchpad on HP Spectre x360 gets into unusable state

Status in ubiquity package in Ubuntu:
  New

Bug description:
  I have an HP Spectre x360 (13t-aw200) that has had problems with its
  touchpad since I first loaded Ubuntu onto it. When it initially
  starts, it's working fine, then at some point in time (it's unclear
  what triggers it), it gets into this state where simply doing a
  single-finger swipe to move the cursor no longer works. If I press
  down and swipe, it does move/select as expected, but when I return to
  not pressing down, it goes back to its previous, unworking state.

  Other clues:
  - It appears if I press HARD but don't cause a down event, it SOMETIMES moves the cursor.
  - If it's in this state and I'm on some scrolling window, it will scroll with a single finger (i.e. as it acts as if I have two fingers down).
  - It often will return to a working state for a while then go back to not working.

  ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
  Uname: Linux 5.13.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu71
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov 10 05:56:51 2021
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  InstallationDate: Installed on 2021-10-28 (13 days ago)
  InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/zsh
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: No upgrade log present (probably fresh install)

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