[Bug 1950921] Re: Following update, grub stuck in loop.

[Chris Guiver]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing
future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709


** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

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https://bugs.launchpad.net/bugs/1950921

Title:
  Following update, grub stuck in loop.

Status in linux package in Ubuntu:
  New

Bug description:
  Following a restart of Ubuntu server to finish updates, the computer is stuck at the grub boot screen. Selecting ubuntu to start unly returns the computer to the grub screen.
  The computer is a virtual machine running on Hyper-V (windows server 16).
  The computer starts correctly if the network card is disconnected during the first part of the boot process.
  The same issue has occurred on both desktop and server VMs.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.30
  ProcVersionSignature: Ubuntu 5.4.0-90.101-generic 5.4.148
  Uname: Linux 5.4.0-90-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  Date: Sun Nov 14 22:22:45 2021
  InstallationDate: Installed on 2021-07-16 (121 days ago)
  InstallationMedia: Ubuntu-Server 20.04.2 LTS "Focal Fossa" - Release amd64 (20210201.2)
  PackageArchitecture: all
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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