[Bug 1947352] [NEW] Installing snap firefox hangs indefinitely

[David D Lowe]

Public bug reported:

I upgrade from Ubuntu 21.04 to Ubuntu 21.10, using the command: do-
release-upgrade.

As part of the upgrade, snap firefox was installed. However, it hung
indefinitely on installing the firefox snap. I had to find the process
ID corresponding the snap install process and kill it manually.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: ubuntu-release-upgrader-core 1:21.10.8
ProcVersionSignature: Ubuntu 5.11.0-37.41-generic 5.11.22
Uname: Linux 5.11.0-37-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu70
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 15 11:36:59 2021
InstallationDate: Installed on 2021-09-28 (16 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: Upgraded to impish on 2021-10-15 (0 days ago)
VarLogDistupgradeXorgFixuplog:
 INFO:root:/usr/bin/do-release-upgrade running
 INFO:root:No xorg.conf, exiting

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade impish

** Attachment removed: "VarLogDistupgradeMainlog.txt"
   https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1947352/+attachment/5533145/+files/VarLogDistupgradeMainlog.txt

** Attachment removed: "VarLogDistupgradeAptclonesystemstate.tar.gz"
   https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1947352/+attachment/5533141/+files/VarLogDistupgradeAptclonesystemstate.tar.gz

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https://bugs.launchpad.net/bugs/1947352

Title:
  Installing snap firefox hangs indefinitely

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I upgrade from Ubuntu 21.04 to Ubuntu 21.10, using the command: do-
  release-upgrade.

  As part of the upgrade, snap firefox was installed. However, it hung
  indefinitely on installing the firefox snap. I had to find the process
  ID corresponding the snap install process and kill it manually.

  ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: ubuntu-release-upgrader-core 1:21.10.8
  ProcVersionSignature: Ubuntu 5.11.0-37.41-generic 5.11.22
  Uname: Linux 5.11.0-37-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu70
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Oct 15 11:36:59 2021
  InstallationDate: Installed on 2021-09-28 (16 days ago)
  InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: Upgraded to impish on 2021-10-15 (0 days ago)
  VarLogDistupgradeXorgFixuplog:
   INFO:root:/usr/bin/do-release-upgrade running
   INFO:root:No xorg.conf, exiting

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