[Bug 1963769] Re: Installer fails on Lenovo ThinkPad X250

[Simon Morgan]

apport information

** Tags added: apport-collected impish ubiquity-21.10.10 ubuntu

** Description changed:

- Although I can boot the live version of both Ubuntu 20.04 LTS and 21.10,
- installation fails on both. As soon as I click "Continue" on the
- "Updates and other software" section, the mouse pointer turns into a
- progress spinner but nothing seems to happen. When I open a terminal and
- run "dmesg", the last thing listed is "Fixing recursive fault but reboot
- is needed!". Rebooting and trying again, I get the same issue.
+ Although I can boot the live version of both Ubuntu 20.04 LTS and 21.10, installation fails on both. As soon as I click "Continue" on the "Updates and other software" section, the mouse pointer turns into a progress spinner but nothing seems to happen. When I open a terminal and run "dmesg", the last thing listed is "Fixing recursive fault but reboot is needed!". Rebooting and trying again, I get the same issue.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu70
+ Architecture: amd64
+ CasperMD5CheckResult: pass
+ CasperVersion: 1.465
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 21.10
+ InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
+ LiveMediaBuild: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
+ NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
+ Package: ubiquity 21.10.10
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
+ Tags:  impish ubiquity-21.10.10 ubuntu
+ Uname: Linux 5.13.0-19-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Casper.txt"
   https://bugs.launchpad.net/bugs/1963769/+attachment/5576185/+files/Casper.txt

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https://bugs.launchpad.net/bugs/1963769

Title:
  Installer fails on Lenovo ThinkPad X250

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  Although I can boot the live version of both Ubuntu 20.04 LTS and 21.10, installation fails on both. As soon as I click "Continue" on the "Updates and other software" section, the mouse pointer turns into a progress spinner but nothing seems to happen. When I open a terminal and run "dmesg", the last thing listed is "Fixing recursive fault but reboot is needed!". Rebooting and trying again, I get the same issue.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu70
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.465
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 21.10
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  Package: ubiquity 21.10.10
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
  Tags:  impish ubiquity-21.10.10 ubuntu
  Uname: Linux 5.13.0-19-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

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